Remote Auto Claims Specialist

Sedgwick; Shreveport (LA); Remote; USD 42,000 - 70,000; Full time

Job summary

Sedgwick is seeking a Claims Representative, Auto to analyze and process low to mid-level auto claims. This remote position supports insured clients nationwide, handling property damage, liability assessment, and settlement decisions with accuracy and professional communication.

The role requires a Bachelor's degree and knowledge of personal and commercial lines, with emphasis on timely processing and adherence to state regulations.

Qualifications

• Bachelor's degree from an accredited college or university preferred.
• Familiarity with personal and commercial lines policies and endorsements
• Ability to review and assess Property Damage estimates, total loss evaluations, and related expenses to effectively negotiate first and third party claims.
• Knowledge of total loss processing, State salvage forms and title requirements, preferred
• Excellent oral and written communication, including presentation skills
• PC literate, including Microsoft Office products
• Analytical and interpretive skills
• Strong organizational skills
• Good interpersonal skills
• Ability to work in a team environment
• Ability to meet or exceed Service Expectations

Responsibilities

• Processes auto property damage and lower level injury claims; assesses damage, makes payments, and ensures claim files are properly documented and correctly coded based on the policy.
• Develops and maintains action plans to ensure state required contract deadlines are met and to move the file towards prompt and appropriate resolution.
• Identifies and pursues subrogation opportunities; secures and disposes of salvage.
• Communicates claim action/processing with insured, client, and agent or broker when appropriate.
• Maintains professional client relations.
• Performs coverage, liability, and damage analysis on all claims assignments.
• Performs other duties as assigned.
• Supports the organization's quality program(s).

Skills

Excellent communication

Analytical thinking

Teamwork

Organization

Microsoft Office

Education

Bachelor's degree from an accredited college or university

Tools

PC literate / Microsoft Office

Job description

Sedgwick is seeking a Claims Representative, Auto to analyze and process low to mid-level auto claims. This remote position supports insured clients nationwide, handling property damage, liability assessment, and settlement decisions with accuracy and professional communication.

The role requires a Bachelor's degree and knowledge of personal and commercial lines, with emphasis on timely processing and adherence to state regulations.