Remote Authorization Supervisor for Healthcare

Humana Inc; Harrisburg (Dauphin County); Remote; USD 65,000 - 89,000; Full time

Benefits offered by this job

Medical benefits

401(k) retirement plan

Paid time off

Parental leave

Job summary

Humana Inc. is seeking an Authorization Supervisor to oversee daily authorization activities across the organization, guiding staff and ensuring compliance with policies. The role reports to the Authorizations Manager and includes ensuring timely authorizations and adherence to customer service standards.

Remote-friendly with potential travel to Humana offices for training or meetings. Requires a High School diploma and 3+ years of healthcare authorization experience, plus supervisory experience.

Qualifications

• High School Diploma or equivalent.
• 3+ years of healthcare-related authorization experience.
• Some lead or supervisory experience.
• Proficient in Microsoft Office (Word, Excel, Outlook, Teams).
• Good communication skills.
• Knowledge of healthcare collections and AR procedures preferred.

Responsibilities

• Supervise daily authorization activities to ensure maximum efficiency. Provide guidance and direction to staff, covering all aspects of authorization standards/procedures, ensure adherence to policies and procedures, and initiate correspondence to insurance companies.
• Supervise authorization management functions and maintain assigned portfolios at acceptable levels.
• Provide guidance and assistance to management at branches assigned on authorization issues.
• Develop and implement plans to ensure authorization are within stated objectives.
• Supervise the maintenance of the provider manuals, patient information updates, and various logs.
• Ensure that authorizations are within the established time frames and that customer service guidelines/guarantees are adhered to. Keep abreast of authorization regulations/requirements, and communicate changes to all pertinent personnel.

Skills

MS Office

Healthcare authorization experience

Leadership experience

Communication skills

Accounts receivable basics

Education

High School Diploma or equivalent

Tools

Microsoft Teams

Job description

Humana Inc. is seeking an Authorization Supervisor to oversee daily authorization activities across the organization, guiding staff and ensuring compliance with policies. The role reports to the Authorizations Manager and includes ensuring timely authorizations and adherence to customer service standards.

Remote-friendly with potential travel to Humana offices for training or meetings. Requires a High School diploma and 3+ years of healthcare authorization experience, plus supervisory experience.