Remote Associate Director, Commercial Operations (Biotech)

Vera Therapeutics, Inc.; United States; Remote; USD 190,000 - 220,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k match

Flexible time off

Paid holidays

Annual bonus

Job summary

Vera Therapeutics, Inc. is seeking an Associate Director of Commercial Operations to oversee US field operations and analytics from a remote base.

You will partner with Commercial Ops leaders, IT, and HR to optimize data ecosystems, dashboards, and CRM workflows for efficient field enablement. The role emphasizes designing focused territory alignments, monitoring HCP engagement, and ensuring compliant incentive programs while collaborating with Legal, Compliance, and Medical Affairs.

Qualifications

• Bachelor’s degree in Business, Life Sciences, or related field.
• 8+ years of Sales Operations or Commercial Operations experience in biotech, pharma, or rare disease environments.
• Hands-on experience with CRM platforms (Salesforce preferred).
• Strong analytical and reporting skills; advanced Excel and BI tools experience.
• Experience supporting specialty or small field sales teams.

Responsibilities

• Collaborate with IT to manage cloud technology and reporting platforms for analytics and dashboards.
• Own and optimize CRM systems (Veeva or Salesforce) tailored to Vera workflows.
• Ensure accurate tracking of HCP engagement, account activity, and field promotional activity.
• Analyze field activity and territory performance with qualitative and KPI insights.
• Support specialty field teams with analytics and training.
• Partner with Training and HR for onboarding and enablement.
• Design and manage territory alignments based on high value customers and density.
• Maintain targeting lists reflecting expansion and new account discovery.
• Support incentive compensation plans and payouts with accuracy and compliance.
• Collaborate with Sales Leadership to set realistic goals.
• Work with Legal and Compliance to ensure regulatory adherence.

Skills

Analytical thinking

Reporting skills

Communication

Education

Bachelor’s degree in Business, Life Sciences, or related field

Tools

Salesforce

Veeva CRM

Excel

BI tools

Job description

Vera Therapeutics, Inc. is seeking an Associate Director of Commercial Operations to oversee US field operations and analytics from a remote base.

You will partner with Commercial Ops leaders, IT, and HR to optimize data ecosystems, dashboards, and CRM workflows for efficient field enablement. The role emphasizes designing focused territory alignments, monitoring HCP engagement, and ensuring compliant incentive programs while collaborating with Legal, Compliance, and Medical Affairs.