Remote AR Insurance Specialist

MedSrv; Tennessee; On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

No weekends

401k with match

Paid time off

Job summary

MedSrv, LLC is seeking an Accounts Receivable Insurance Representative to review and process insurance claims, resolve discrepancies, and ensure timely payments. You will support patients with their financial responsibilities while maintaining accuracy and professional communication.

This full-time, remote role covers TN, GA, AL, FL, NC, SC, KY, with a focus on payer follow-up, A/R management, and collaboration with the coding team to address discrepancies.

Qualifications

• Excellent communication skills including active listening.
• Service-oriented and able to resolve customer grievances.
• Proficient computer skills with the ability to learn new software.

Responsibilities

• Claim Follow-Up: Investigate and resolve unpaid claims through payer websites or automated systems.
• Accounts Receivable (A/R): Work assigned reports on time and notify your supervisor if deadlines can’t be met.
• Productivity: Process at least 50 claims daily for Follow-Up/Denial roles or 30 claims daily for Medical Records roles, while maintaining accuracy and compliance.
• Coding Escalations: Flag claims that need coding corrections and send them to the coding team with detailed notes.
• Communication: Share timely updates with supervisors on claim status, payer responses, and account progress.
• Client Knowledge: Understand client specialties, locations, and A/R procedures to ensure accurate claim handling.
• Denial Trends: Track and report denial or payment reduction trends to management, including payer and dollar impact.
• Performance: Meet performance goals within 90 days of hire.
• Accuracy: Stay focused and detail-oriented to ensure high-quality claim resolution.

Skills

Communication

Customer service

Computer skills

Job description

MedSrv, LLC is seeking an Accounts Receivable Insurance Representative to review and process insurance claims, resolve discrepancies, and ensure timely payments. You will support patients with their financial responsibilities while maintaining accuracy and professional communication.

This full-time, remote role covers TN, GA, AL, FL, NC, SC, KY, with a focus on payer follow-up, A/R management, and collaboration with the coding team to address discrepancies.