Remote Applications Systems Analyst — OnBase/Archibus

The University of Texas Medical Branch; Galveston (TX); On-site; USD 60,000 - 90,000; Full time

Job summary

The University of Texas Medical Branch in Galveston seeks an IT Analyst to analyze and document business problems for systems and programming requirements, and propose efficient IT solutions.

Responsibilities include supporting Ancillary systems, collaborating with stakeholders, troubleshooting, and managing system changes. The role involves OnBase/OnPhase, Archibus, RightFax, CobbleStone platforms and cloud-based solutions, with a remote schedule 8am–5pm.

Qualifications

• Bachelor’s degree or equivalent in Computer Science.
• Two years of IT experience.

Responsibilities

• Learn and provide support for multiple Ancillary systems and their integrations with transactional systems.
• Work closely with the team to ensure seamless system operations and support.
• Self-motivated with the ability to manage projects to completion with oversight.
• Collaborate closely with customers and stakeholders at all organizational levels to enhance their understanding and effective utilization of supported systems.
• Demonstrate strong troubleshooting and problem-solving skills to resolve issues related to supported applications while effectively managing system changes and enhancements.
• Possess a solid understanding of enterprise-level ticketing and service management systems.
• Design, develop, administer, and maintain system processes, workflows, and automated jobs related to OnBase/OnPhase, Archibus, RightFax, and CobbleStone platforms.
• Perform system installations, upgrades, configurations, and maintenance activities to ensure optimal system performance and reliability.
• Support the implementation and administration of cloud-based solutions and related agent technologies.
• Lead project meetings with technical and business stakeholders at all levels, utilizing strong communication and presentation skills.
• Develop and maintain web forms and workflow solutions using approved development tools and methodologies.
• Utilize programming and scripting languages to automate business processes, improve operational efficiency, and streamline system administration tasks.
• Maintain working knowledge of Active Directory, Microsoft SQL Server, and Windows-based applications to support system integration and administration requirements.
• Quickly learn and adapt to new technologies, effectively share knowledge with team members, and support organizational technology transformation initiatives.

Skills

Troubleshooting

Education

Bachelor’s degree or equivalent in Computer Science Degree

Tools

OnBase/OnPhase

Archibus

RightFax

CobbleStone

Active Directory

Microsoft SQL Server

Job description

The University of Texas Medical Branch in Galveston seeks an IT Analyst to analyze and document business problems for systems and programming requirements, and propose efficient IT solutions.

Responsibilities include supporting Ancillary systems, collaborating with stakeholders, troubleshooting, and managing system changes. The role involves OnBase/OnPhase, Archibus, RightFax, CobbleStone platforms and cloud-based solutions, with a remote schedule 8am–5pm.