Remote Application Systems Analyst

0090 Presbyterian System Services; United States; Hybrid; USD 88,000 - 149,000; Full time

Benefits offered by this job

Comprehensive benefits

Job summary

Presbyterian Healthcare Services in Albuquerque, NM seeks an Applications Systems Analyst - Expert to support digital operations across the Software Development Life Cycle, with a strong focus on analysis, QA, testing, test automation, release validation, and production support for the myPRES suite and related apps.

The role partners with business and technical teams to define requirements, develop testing strategies, validate web, mobile, API, and integrated applications, and participate in an

Qualifications

• Bachelor’s degree in a related technical or business area plus six (6) years of IT or business experience.
• Six (6) years of additional experience may be substituted in lieu of a bachelor’s degree.
• Experience with application systems analysis, quality assurance, software testing, and production application support.
• Experience with functional, regression, automated, API, and integration testing for web, mobile, or enterprise applications.
• Experience with testing and development tools such as BrowserStack, Jira, Bitbucket, Git, Postman, or comparable technologies.
• ISTQB, ASQ CSQE, or comparable software testing/quality certification preferred; healthcare or regulated industry experience preferred.

Responsibilities

• Analyze business and functional requirements, workflows, application dependencies, integrations, and acceptance criteria.
• Develop and execute functional, regression, integration, API, accessibility, acceptance, and release testing.
• Create and maintain test plans, test cases, regression suites, and testing documentation using BrowserStack Test Management.
• Develop and maintain automated software and regression tests using Bitbucket, Git, and CI/CD workflows.
• Identify, document, investigate, and retest application defects using Jira.
• Test web and mobile functionality for WCAG 2.2 accessibility requirements.
• Support application releases, upgrades, integrations, hotfixes, PreProd validation, and post-deployment testing.
• Investigate complex production issues using application logs, monitoring data, test results, and other technical evidence.
• Participate in incident management, root‑cause analysis, production support, and the established on‑call rotation.
• Collaborate with Product, Development, DevOps, Operations, Security, and business stakeholders to improve application quality and reliability.
• Provide technical direction, maintain documentation, and support continuous improvement of testing and application‑support processes.

Skills

Application systems analysis

Software testing & QA

CI/CD processes

WCAG accessibility testing

Root-cause analysis

Healthcare industry knowledge

Education

Bachelor’s degree in a related technical or business area

Tools

BrowserStack

Jira

Bitbucket

Git

Postman

Job description

Job Details

Location Address: 9521 San Mateo NE Albuquerque, NM 87113-2237

Remote Application Systems Analyst

Compensation Pay Range: Minimum Offer $87,526.40, Maximum Offer $149,032.00

Now Hiring: Remote

Type of Opportunity: Full time

Job Exempt: Yes

Job is based: Reverend Hugh Cooper Administrative Center

Work Shift: Days (United States of America)

Hybrid: In office expected for individuals within 60 Miles of Albuquerque every Tues, Wed, Thurs.

Remote: Open to remote applicants in the United States, except for the following states: California, Illinois, North Dakota, New York, Ohio, Washington and Wyoming.

Summary

The Application Systems Analyst - Expert supports Digital Operations applications throughout the Software Development Life Cycle (SDLC), with a strong focus on application systems analysis, quality assurance, software testing, test automation, release validation, and production support. This expert-level role partners with business and technical teams to define requirements, develop testing strategies, validate web, mobile, API, and integrated applications, investigate complex defects, and support reliable application releases. The analyst will work across functional testing, regression testing, automated testing, API testing, accessibility testing, defect management, incident management, and production support. This position supports member-facing digital healthcare applications, including the myPRES suite, and participates in an established on-call rotation and release support.

Key Responsibilities

• Analyze business and functional requirements, workflows, application dependencies, integrations, and acceptance criteria.
• Develop and execute functional, regression, integration, API, accessibility, acceptance, and release testing.
• Create and maintain test plans, test cases, regression suites, and testing documentation using BrowserStack Test Management.
• Develop and maintain automated software and regression tests using Bitbucket, Git, and CI/CD workflows.
• Identify, document, investigate, and retest application defects using Jira.
• Test web and mobile functionality for WCAG 2.2 accessibility requirements.
• Support application releases, upgrades, integrations, hotfixes, PreProd validation, and post-deployment testing.
• Investigate complex production issues using application logs, monitoring data, test results, and other technical evidence.
• Participate in incident management, root‑cause analysis, production support, and the established on‑call rotation.
• Collaborate with Product, Development, DevOps, Operations, Security, and business stakeholders to improve application quality and reliability.
• Provide technical direction, maintain documentation, and support continuous improvement of testing and application‑support processes.

Qualifications

• Bachelor’s degree in a related technical or business area plus six (6) years of IT or business experience.
• Six (6) years of additional experience may be substituted in lieu of a bachelor’s degree.
• Experience with application systems analysis, quality assurance, software testing, and production application support.
• Experience with functional, regression, automated, API, and integration testing for complex web, mobile, or enterprise applications.
• Experience with testing and development tools such as BrowserStack, Jira, Bitbucket, Git, Postman, or comparable technologies.
• Experience with CI/CD, software releases, defect management, incident management, and root‑cause analysis.
• Knowledge of WCAG accessibility testing and secure software development practices.
• ISTQB, ASQ CSQE, or comparable software testing/quality certification preferred.
• Healthcare or other regulated‑industry experience preferred.

Benefits

All benefits‑eligible Presbyterian employees receive a comprehensive benefits package that includes medical, dental, vision, short‑term and long‑term disability, group term life insurance and other optional voluntary benefits. Wellness Presbyterian's Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your well‑being. Earn gift cards and more by taking an active role in our personal well‑being by participating in wellness activities like wellness challenges, webinar, preventive screening and more.

Why work at Presbyterian?

As an organization, we are committed to improving the health of our communities. From hosting growers' markets to partnering with local communities, Presbyterian is taking active steps to improve the health of New Mexicans.

About Presbyterian Healthcare Services

Presbyterian exists to improve the health of patients, members, and the communities we serve. We are locally owned, not‑for‑profit healthcare system of nine hospitals, a statewide health plan and a growing multi‑specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees – including more than 1600 providers and nearly 4,700 nurses. Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.

AA/EOE/VET/DISABLED.

PHS is a drug‑free and tobacco‑free employer with smoke free campuses.

We’re Determined to Support New Mexico's Well‑Being

Here, we’re committed to a different way to make a difference. Presbyterian's story is really the story of the remarkable people who have chosen to work here. Starting with Reverend Cooper who began our journey in 1908, the hard work of thousands of physicians, nurses, employees, board members, and volunteers brought Presbyterian from a tiny tuberculosis sanatorium to a statewide healthcare system, serving more than one in three New Mexicans. We are part of New Mexico's history and committed to its future. That is why we will continue to work just as hard and care just as deeply to serve New Mexico for years to come.