Remote All-Inclusive Vacation Planner

Hallford Travels; Grand Rapids (MI); Remote; USD 42,000 - 64,000; Full time

Benefits offered by this job

Remote work opportunity

Training & resources

Support from experienced travel team

Travel perks

Job summary

Hallford Travels is seeking a Remote All-Inclusive Vacation Specialist to help clients plan all-inclusive vacations and coordinate travel from a remote location. You will research options, respond to questions, and work with travel suppliers while maintaining records and staying informed on promotions and destination information.

This role emphasizes customer service, clear communication, and independent work in a remote setting, with opportunities for industry training and supplier discounts

Qualifications

• Strong customer service and communication skills.
• Ability to work independently in a remote environment.
• Comfort using email, online platforms, and basic computer tools.
• Organized with strong attention to detail.
• Positive attitude and professional communication style.
• Previous experience in customer service, travel, or hospitality is helpful but not required.

Responsibilities

• Provide excellent customer service to clients planning all-inclusive vacations.
• Assist with researching and coordinating travel options including all-inclusive resorts, vacation packages, cruises, and hotel accommodations.
• Respond to client questions and provide helpful travel recommendations.
• Communicate with travel suppliers to confirm reservations and travel details.
• Maintain accurate records of client communications and travel bookings.
• Stay informed on travel promotions, resort offerings, supplier updates, and destination information.
• Provide support to clients before and after travel when needed.

Skills

Customer service

Communication skills

Remote work

Attention to detail

Organized

Professional demeanor

Tools

Email

Online platforms

Basic computer tools

Job description

Hallford Travels is seeking a Remote All-Inclusive Vacation Specialist to help clients plan all-inclusive vacations and coordinate travel from a remote location. You will research options, respond to questions, and work with travel suppliers while maintaining records and staying informed on promotions and destination information.

This role emphasizes customer service, clear communication, and independent work in a remote setting, with opportunities for industry training and supplier discounts