Remote Airline Support Specialist

MaziCTools; United States; Remote; USD 45,000 - 55,000; Full time

Benefits offered by this job

Comprehensive health and dental insurance

401(k) retirement plan with company match

Paid training and ongoing professional development

Paid vacation and sick leave

Employee discounts on flights

Job summary

Delta Airlines is seeking Online Support Assistants for Work From Home positions with a competitive salary between $45,000 and $55,000 annually. This full-time opportunity allows for a flexible work schedule, providing a great work-life balance and comprehensive health and dental coverage.

As an Online Support Assistant, you will assist customers with flight inquiries and changes while providing exceptional customer service through phone, email, and chat. This position requires excellent communication skills and the ability to handle various tasks efficiently.

Qualifications

• Minimum of 1 year of experience in customer service or a related field.
• Flexibility to work various shifts, including evenings and weekends.

Responsibilities

• Respond to customer inquiries via phone, email, and chat in a timely manner.
• Assist customers with booking flights, making changes, and cancellations.
• Troubleshoot issues and offer effective solutions to customer problems.

Skills

Excellent verbal and written communication skills

Strong problem-solving abilities

Attention to detail

Proficient in using computers

Ability to handle multiple tasks

Education

High school diploma or equivalent

Bachelor’s degree

Job description

Delta Airlines is seeking Online Support Assistants for Work From Home positions with a competitive salary between $45,000 and $55,000 annually. This full-time opportunity allows for a flexible work schedule, providing a great work-life balance and comprehensive health and dental coverage.

As an Online Support Assistant, you will assist customers with flight inquiries and changes while providing exceptional customer service through phone, email, and chat. This position requires excellent communication skills and the ability to handle various tasks efficiently.