Remote AI Transformation & Operations Lead

Remote Genie; United States; A distancia; USD 110.000 - 150.000; Jornada completa

Descripción de la vacante

Urrly is seeking a Business Operations & AI Transformation Lead to drive AI-enabled improvements across clinical services, scheduling, provider management, and finance. You will map workflows, identify bottlenecks, and implement practical, data-driven improvements in a remote work setting.

You will partner with leaders and frontline teams to redesign processes, measure outcomes with KPIs, and build lightweight tools and dashboards to support decision-making.

Formación

• 3–5 years of relevant experience in business operations, management consulting, business analytics, operational excellence, or technology-driven process improvement.
• Strong analytical and structured problem-solving skills.
• Experience analyzing, redesigning, and optimizing business processes.
• Hands-on experience with AI tools such as ChatGPT, Claude, or similar technologies.

Responsabilidades

• Partner with department leaders and frontline teams to understand workflows and priorities.
• Map how work actually gets done, identify bottlenecks, and redesign processes to improve productivity, accuracy, speed, and outcomes.
• Identify opportunities to use AI, automation, low-code tools, and workflow software across operations.
• Prototype lightweight AI-enabled solutions using AI-assisted development tools, low-code platforms, spreadsheets, and dashboards.
• Collaborate with engineering, data, and technology teams on more sophisticated solutions when needed.
• Analyze operational data to define KPIs and quantify impact of improvements.
• Build dashboards, reporting tools, scorecards, documentation, and SOPs.
• Own improvement initiatives from discovery through implementation, adoption, and optimization.

Conocimientos

Analytical thinking

Structured problem-solving

Business process optimization

AI tools

Spreadsheets & dashboards

Learning new processes

Communication

Ownership & execution

Herramientas

SQL

Power BI

Zapier

Make

n8n

Claude Code

Descripción del empleo

Urrly is seeking a Business Operations & AI Transformation Lead to drive AI-enabled improvements across clinical services, scheduling, provider management, and finance. You will map workflows, identify bottlenecks, and implement practical, data-driven improvements in a remote work setting.

You will partner with leaders and frontline teams to redesign processes, measure outcomes with KPIs, and build lightweight tools and dashboards to support decision-making.