Remote AI Product Owner for Claims & Ops

Sedgwick; Jackson (MS); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Remote work

Job summary

Sedgwick is seeking an End-to-End AI Product Owner to drive AI initiatives for a specific line of business or claims domain. You will partner with stakeholders to define AI-enabled improvements and translate objectives into structured sprint-ready plans, balancing strategic vision with backlog governance.

You will work closely with claims leadership and AI engineers to ensure feasibility, compliance, and measurable impact, while prioritizing work that reduces cycle times and improves client

Qualifications

• 6-10 years of experience in Product Management or Business-Technology roles within insurance, claims, or managed services.
• Strong understanding of claims operations, adjuster workflows, or insurance servicing models.
• Experience working in Agile delivery environments.
• Ability to translate operational pain points into structured technical requirements.
• Strong stakeholder communication skills across business and technical audiences.

Responsibilities

• Define AI-enabled improvements to claims operations and client service performance.
• Own backlog with epics and features and ensure alignment with business value.
• Collaborate with AI engineers and data scientists on feasibility, data needs, and explainability.
• Communicate progress, risks, and trade-offs to stakeholders; manage expectations on timelines.
• Monitor adoption and metrics post-deployment and adjust backlog priorities.

Skills

Product Management

Agile

Stakeholder Communication

Job description

Sedgwick is seeking an End-to-End AI Product Owner to drive AI initiatives for a specific line of business or claims domain. You will partner with stakeholders to define AI-enabled improvements and translate objectives into structured sprint-ready plans, balancing strategic vision with backlog governance.

You will work closely with claims leadership and AI engineers to ensure feasibility, compliance, and measurable impact, while prioritizing work that reduces cycle times and improves client