Remote AI Product Manager – Retail CRM

Endear; United States; Remote; USD 140,000 - 170,000; Full time

Benefits offered by this job

Fully remote, US-based team

Comprehensive healthcare

Co-working or home office stipend

Flexible PTO and unlimited vacation

Job summary

Endear is seeking a hands-on Product Manager to shape the next generation of our platform. You’ll own product decisions, priorities, and outcomes, collaborating with Design, Engineering, Sales, CX, and Marketing to translate customer needs into impactful experiences.

This remote, US-based role emphasizes AI fluency, autonomous decision-making, and measurable impact. You’ll lead discovery through launch, build AI-powered workflows, and establish clear success metrics to drive adoption and

Qualifications

• Approximately 5+ years of product management experience, ideally building customer-facing software or B2B SaaS products.
• Independently owning product initiatives, including discovery, prioritization, decision-making, execution, and measuring outcomes.
• Balancing customer needs, business goals, and technical constraints.
• Demonstrating measurable business impact through products or features shipped.
• Strong AI fluency with practical applications such as prototyping, automation, and AI-powered workflows.
• Retail tech, e-commerce, CRM, or AI-powered experiences is a plus.

Responsibilities

• Own product initiatives from discovery through launch, defining scope and priorities.
• Develop a deep understanding of customer workflows and business problems.
• Collaborate with Sales, CX, Marketing to gather insights and identify opportunities for improvement.
• Translate customer needs and data into clear priorities and actionable plans.
• Work with Design and Engineering to evaluate solutions and ship high-quality experiences.
• Define success metrics and own customer and business outcomes of features shipped.
• Leverage AI to prototype, document, research, and automate workflows.

Skills

Product management

AI fluency

Ownership

Cross-functional collaboration

Metrics-driven

Job description

Endear is seeking a hands-on Product Manager to shape the next generation of our platform. You’ll own product decisions, priorities, and outcomes, collaborating with Design, Engineering, Sales, CX, and Marketing to translate customer needs into impactful experiences.

This remote, US-based role emphasizes AI fluency, autonomous decision-making, and measurable impact. You’ll lead discovery through launch, build AI-powered workflows, and establish clear success metrics to drive adoption and