Remote AI Operations QA Reviewer — Computer Support

AuraOne; United States; On-site; USD 34,000 - 55,000; Full time

Job summary

AuraOne is seeking a remote review specialist to assess AI outputs in computer user support operations. You will evaluate alignment with workflows, policy, and escalation paths, providing clear notes for improvement. This contractor role requires disciplined attention to detail, comfort applying multi-page rubrics, and reliable weekly availability.

Join a fast-moving team that uses your insights to train better models. Remote — US-eligible. Independent contractor.

Qualifications

• Direct working experience in computer user support specialists specialist operations on real teams for Computer User Support Specialists work.
• Comfort applying multi-page rubrics consistently across long batches.
• Clear written reasoning that names the policy or workflow being applied.
• Strong attention to detail and the ability to flag when a prompt itself is the problem.
• Reliable async availability for at least 10 hours per week.

Responsibilities

• Review AI outputs against current computer user support specialists specialist operations workflows, playbooks, and firm policy for Computer User Support Specialists assignments.
• Grade tone, escalation logic, and stakeholder fit on a structured rubric.
• Flag operational risk, missed escalations, and policy-adherence gaps with severity tags.
• Capture the right next step so the modeling team can train on it.
• Adjudicate disputed treatments against published playbooks or firm guidance.
• Maintain reviewer-quality scores in inter-rater calibration cycles.

Skills

Operational review

Policy adherence

Workflow judgment

Stakeholder communication

Attention to detail

Bilingual experience

Job description

AuraOne is seeking a remote review specialist to assess AI outputs in computer user support operations. You will evaluate alignment with workflows, policy, and escalation paths, providing clear notes for improvement. This contractor role requires disciplined attention to detail, comfort applying multi-page rubrics, and reliable weekly availability.

Join a fast-moving team that uses your insights to train better models. Remote — US-eligible. Independent contractor.