Remote Operations QA Specialist — Contractor

AuraOne; United States; On-site; USD 55,104 - 82,656; Full time

Job summary

AuraOne is seeking an Operations Specialist contractor to review AI outputs across operations workflows. You will evaluate tone, policy adherence, and escalation paths, then document the recommended next steps for training.

You will work remotely from the United States for at least 10 hours per week, using multi-page rubrics and maintaining calibration scores. This role emphasizes attention to detail, clear reasoning, and timely communication with the modeling team.

Qualifications

• Direct working experience in operations specialist operations on real teams for Operations Specialist work.
• Ability to apply multi-page rubrics consistently across long batches.
• Clear written reasoning that names the policy or workflow being applied.
• Strong attention to detail and the ability to flag when a prompt itself is the problem.

Responsibilities

• Review AI outputs against current operations specialist workflows, playbooks, and firm policy for Operations Specialist assignments.
• Grade tone, escalation logic, and stakeholder fit on a structured rubric.
• Flag operational risk, missed escalations, and policy-adherence gaps with severity tags.
• Capture the right next step so the modeling team can train on it.
• Adjudicate disputed treatments against published playbooks or firm guidance.
• Maintain reviewer-quality scores in inter-rater calibration cycles.

Skills

Operational review

Policy adherence

Workflow judgment

Stakeholder communication

Operations specialist operations

Job description

AuraOne is seeking an Operations Specialist contractor to review AI outputs across operations workflows. You will evaluate tone, policy adherence, and escalation paths, then document the recommended next steps for training.

You will work remotely from the United States for at least 10 hours per week, using multi-page rubrics and maintaining calibration scores. This role emphasizes attention to detail, clear reasoning, and timely communication with the modeling team.