Remote AI-First ServiceNow Solution Architect

SIDRAM TECHNOLOGIES; Georgia; On-site; USD 120,000 - 150,000; Full time

Job summary

SIDRAM TECHNOLOGIES is looking for a ServiceNow Solution Architect specializing in CRM, AI, and ML. This remote position involves providing strategic guidance on ServiceNow's Gold Standard Implementation Packages, collaborating across functions to enhance adoption, and contributing to thought leadership in AI-first implementations. Candidates should have extensive ServiceNow architecture experience, relevant certifications, and strong communication skills. Additionally, the role requires up to 50% travel to support implementation efforts.

Qualifications

• 6+ years of ServiceNow product/solution architecture experience.
• Experience in AI/ML on the ServiceNow Platform is preferred.
• Must have experience with ServiceNow enterprise implementations.
• 5+ years in technology advisory or enterprise implementation roles.

Responsibilities

• Provide technical advice and guidance on ServiceNow's implementations.
• Collaborate with cross-functional teams to optimize adoption capabilities.
• Stay updated on trends in GenAI and AI Agents.
• Contribute to documentation for ServiceNow's offerings.
• Assist with Enablement and Training materials.
• Drive pilots with early adopter customers.

Skills

ServiceNow product/solution architecture

Artificial Intelligence

Machine Learning

Data Science

Excellent communication skills

Analytical problem-solving

Agile methodologies

Customer-focused mindset

Education

ServiceNow Certified System Administrator

ServiceNow Certified Implementation Specialist (ITSM, HRSD, CSM)

ServiceNow Certified Technical Architect

ServiceNow Certified Master Architect

Job description

SIDRAM TECHNOLOGIES is looking for a ServiceNow Solution Architect specializing in CRM, AI, and ML. This remote position involves providing strategic guidance on ServiceNow's Gold Standard Implementation Packages, collaborating across functions to enhance adoption, and contributing to thought leadership in AI-first implementations. Candidates should have extensive ServiceNow architecture experience, relevant certifications, and strong communication skills. Additionally, the role requires up to 50% travel to support implementation efforts.