Remote AI-Driven Implementation Project Manager

ButterflyMX, Inc.; Oregon; Hybrid; USD 70,000 - 82,000; Full time

Benefits offered by this job

Medical benefits

401(k) with match

Paid time off

Life Insurance

Disability insurance

Paid Family Leave

Employee Assistance

Wellness stipends

Commuter benefits

Job summary

ButterflyMX, Inc. is seeking a self-motivated Project Manager to ensure timely hardware installation and software implementation for new client contracts.

You will coordinate cross-functional teams, manage schedules, and maintain project profitability while ensuring customer satisfaction from contract to service handoff. In this AI-forward role, you will proactively contact customers by phone, track progress in our CRM, and collaborate with Sales, Client Success, and Finance to deliver the

Qualifications

• 1–2 years in a customer-facing project management role.
• Experience contacting customers by phone.
• Willingness to make outbound calls.
• Bachelor’s degree or equivalent work experience.
• High accountability for your work.
• Excellent documentation and communication skills.
• Proven ability to meet targets.
• Experience with email platforms and SFDC.
• Experience using AI tools to boost efficiency.

Responsibilities

• Serve as the primary contact for customers and installers throughout the implementation process.
• Proactively contact customers and stakeholders by phone when email follow-ups do not move a project forward.
• Define actionable next steps for customers while coordinating across teams.
• Validate deal data with customers to ensure accurate details to set up the project.
• Maintain and update implementation project tracking in the CRM.
• Forecast project completion timeframes.
• Prioritize work queues to keep projects progressing.
• Coordinate hardware installation and software implementation with internal/external teams.
• Manage schedules and communications with customers and installers.
• Coordinate invoicing and validate billing inquiries.
• Collaborate with internal departments to ensure a smooth client experience.
• Monitor inventory and tracking of materials for projects.
• Liaise between Sales and Client Success for handoffs.

Skills

Phone communication

Outbound calling

Documentation

Communication

Accountability

Results oriented

AI tools usage

Education

Bachelor's degree or equivalent

Tools

SFDC

AI tools

Job description

ButterflyMX, Inc. is seeking a self-motivated Project Manager to ensure timely hardware installation and software implementation for new client contracts.

You will coordinate cross-functional teams, manage schedules, and maintain project profitability while ensuring customer satisfaction from contract to service handoff. In this AI-forward role, you will proactively contact customers by phone, track progress in our CRM, and collaborate with Sales, Client Success, and Finance to deliver the