Remote AI Automation & Voice Agent Engineer

Uptalent.io; United States; Remote; USD 70,000 - 110,000; Full time

Benefits offered by this job

Flexible schedules

Work from anywhere

Competitive compensation

Job summary

Uptalent.io is seeking an AI Automation & Voice Agent Specialist to help build AI-driven customer communication and reservation systems for our fast-growing U.S.-based operation. You will develop and train AI-powered phone and chat agents using live data such as calls, chats, FAQs, and workflows to improve response times and booking efficiency.

This role also supports marketing and digital tasks as needed. The ideal candidate will blend technical execution with business sense, thrive in a

Qualifications

• Experience with AI automation, conversational AI, or AI agents.
• Familiarity with OpenAI/ChatGPT-based tools and AI workflows.
• Experience in customer-service automation or reservation workflows.
• Strong data organization for AI training.

Responsibilities

• Develop, configure, and train AI-powered agents using customer interactions.
• Structure FAQs, call recordings, and workflows to improve AI learning.
• Implement AI systems for inquiries and reservations.
• Optimize conversational flows and automation accuracy.
• Integrate AI tools with CRM, booking platforms, and channels.

Skills

AI automation

Conversational AI

APIs & integrations

Data structuring for AI training

English proficiency

Remote work capability

Tools

OpenAI tools

Zapier

Make.com

Twilio

Job description

Uptalent.io is seeking an AI Automation & Voice Agent Specialist to help build AI-driven customer communication and reservation systems for our fast-growing U.S.-based operation. You will develop and train AI-powered phone and chat agents using live data such as calls, chats, FAQs, and workflows to improve response times and booking efficiency.

This role also supports marketing and digital tasks as needed. The ideal candidate will blend technical execution with business sense, thrive in a