Remote Affiliate & Managed Services Manager

American-Society-of-Plastic-Surgeon; Chicago (IL); Hybrid; USD 90,000 - 95,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k plan

Tuition reimbursement

Employee assistance

Job summary

The American Society of Plastic Surgeons (ASPS) seeks an Affiliate and Managed Services Organizations Manager to oversee relationships with affiliated and managed organizations, translating strategic priorities into practical operational plans and sustainable solutions.

Reporting to the Staff Vice President of Business Development and Affiliate Relations, you will lead cross-functional initiatives, support governance, manage budgets, and drive member engagement, while developing up to two direct

Qualifications

• Bachelor’s degree and 5+ years of related experience in a nonprofit, member-driven organization.
• Experience working within a professional society, association, or similar membership organization.
• Demonstrated success leading projects and managing client-facing relationships.
• Strong leadership, decision-making, and strategic thinking skills, with the ability to turn priorities into actionable solutions.
• Excellent written and verbal communication skills, including writing, editing, proofreading, presentations, and relationship building.
• Strong organizational and time-management skills, with the ability to independently prioritize multiple projects, meet deadlines, and solve problems.
• Experience with data analysis and reporting, with the ability to use information to support decisions and identify opportunities for improvement.
• Proficiency in Microsoft Office, particularly Excel; experience with Asana is a plus.
• Experience with graphic design and layout and developing polished, professional materials.
• A client-focused mindset with the ability to quickly learn services, establish expectations, and build positive relationships with clients, members, volunteers, and stakeholders.

Responsibilities

• Serve as a key point of contact and Executive Director for assigned affiliate and managed organizations, building strong relationships with physician and volunteer leaders.
• Partner with organizational leadership to identify strategic priorities and develop implementation plans that support short- and long-term goals.
• Lead and coordinate projects, programs, board activities, and annual scientific meetings, working collaboratively with internal and external stakeholders.
• Support board governance, including meeting agendas and minutes, bylaws, policies, and governance requirements.
• Develop and manage organizational budgets in partnership with ASPS Finance and other internal teams, monitoring financial performance and recommending improvements.
• Drive membership engagement, recruitment, and retention strategies in partnership with ASPS Membership and Marketing teams.
• Use data and performance metrics to evaluate membership, meetings, marketing, social media, financial performance, and operational effectiveness.
• Identify opportunities to improve processes, optimize resources, and strengthen services provided to affiliate and managed organizations.
• Organize and participate in meetings, educational programs, exhibits, and other organizational activities, including occasional evening meetings.
• Lead and support staff while maintaining best-in-class service and operations for assigned organizations.

Skills

Leadership

Project management

Communication

Relationship building

Data analysis

Education

Bachelor’s degree

Tools

Excel

Asana

Job description

The American Society of Plastic Surgeons (ASPS) seeks an Affiliate and Managed Services Organizations Manager to oversee relationships with affiliated and managed organizations, translating strategic priorities into practical operational plans and sustainable solutions.

Reporting to the Staff Vice President of Business Development and Affiliate Relations, you will lead cross-functional initiatives, support governance, manage budgets, and drive member engagement, while developing up to two direct