Remote Afar-English Phone Interpreter

LanguageLine Solutions LLC; New York (NY); Remote; USD 62,000 - 74,000; Full time

Benefits offered by this job

Employee Referral Program.

Advancement opportunities within the组织

Interpreter support.

Inclusive and diverse work environment

This is an independent contractor role

Job summary

LanguageLine Solutions LLC is seeking an Afar-English Phone Interpreter to provide on-demand interpretation from a home office in the United States. This is a remote, independent contractor role serving diverse industries with a focus on confidentiality and cultural sensitivity.

The interpreter will handle calls across healthcare, government, insurance, finance, and more, ensuring accurate communication and professional conduct in every session.

Qualifications

• Fluency in Afar and English with cultural dynamics.
• Ability to assess regional and accent differences to communicate with LEP.
• Excellent listening, retention and note-taking to maintain accuracy.
• Must be 18 years of age and legally authorized to work in the United States.

Responsibilities

• Respond to interpreting sessions promptly in a friendly and professional manner.
• Render correct concepts and meanings according to interpretation protocol, avoiding omissions or additions.
• Speak clearly in both languages with proper pronunciation and polite expressions.
• Maintain a professional demeanor and remain neutral during sessions.
• Remain calm on calls, including emergency situations such as 911 calls.
• Maintain punctuality and availability during work hours.
• Follow client instructions to ensure client expectations are met with the LEP, avoiding interaction without permission.
• Understand protocol and terminology across industries including Medical, Insurance, Finance and Law.
• Demonstrate commitment to cultural sensitivity and a diverse environment.
• Handle highly emotional and/or stressful calls and manage high call volumes.

Skills

Afar language fluency

English language fluency

Cultural competency

Education

High school diploma or equivalent

Job description

LanguageLine Solutions LLC is seeking an Afar-English Phone Interpreter to provide on-demand interpretation from a home office in the United States. This is a remote, independent contractor role serving diverse industries with a focus on confidentiality and cultural sensitivity.

The interpreter will handle calls across healthcare, government, insurance, finance, and more, ensuring accurate communication and professional conduct in every session.