Remote Adventure Travel Planner: Create Dream Trips

Elite Escapes; North Adams (MA); On-site; USD 50,000 - 75,000; Full time

Job summary

Elite Escapes is seeking a Remote Adventure Travel Planner to turn travel dreams into booked itineraries through destination expertise and a consultative, client-first sales approach. You will design custom trips and guide clients from initial inquiries to confirmed reservations—whether solo getaways, group travel, weddings, or family adventures—with empathy and expertise.

This fully remote role includes onboarding, training, and opportunities to grow into leadership while delivering exceptional

Qualifications

• Stellar written and verbal communication skills.
• Comfort with technology and AI tools.
• Passion for travel, adventure, and curiosity.

Responsibilities

• Connect with clients to understand their travel needs, preferences, and budgets
• Book seamless journeys via email, chat, and phone — transforming inquiries into confirmed trips with enthusiasm and accuracy
• Resolve issues quickly, turning concerns into happy outcomes and ensuring smooth travel from booking to homecoming
• Spot trends in client feedback to refine services and personalize support for future bookings
• Optimize response times, minimizing delays and boosting client satisfaction scores
• Nurture post-booking relationships, ensuring clients feel supported before, during, and after every trip
• Deliver high-touch service with empathy, expertise, and a genuine smile

Skills

Communication skills

Customer service

Tools

AI tools

Job description

Elite Escapes is seeking a Remote Adventure Travel Planner to turn travel dreams into booked itineraries through destination expertise and a consultative, client-first sales approach. You will design custom trips and guide clients from initial inquiries to confirmed reservations—whether solo getaways, group travel, weddings, or family adventures—with empathy and expertise.

This fully remote role includes onboarding, training, and opportunities to grow into leadership while delivering exceptional