Remote Adventure Travel Planner — Turn Dreams into Trips

Elite Escapes; Fort Payne (AL); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Fully remote work

Onboarding and training

Collaborative team environment

Leadership growth potential

Job summary

Elite Escapes is seeking a Remote Adventure Travel Planner (Sales-Focused) to turn client inquiries into booked itineraries by pairing destination expertise with a consultative, client-first approach.

You’ll design custom trips, guide clients from initial what-if to a confirmed reservation, and deliver high-touch service with empathy, accuracy, and timely communication across email, chat, and phone.

Qualifications

• Strong written and verbal communication skills.
• Interest in travel and adventure.
• Comfort with technology and AI tools.

Responsibilities

• Connect with clients to understand their travel needs, preferences, and budgets
• Book seamless journeys via email, chat, and phone — transforming inquiries into confirmed trips with enthusiasm and accuracy
• Resolve issues quickly, turning concerns into happy outcomes and ensuring smooth travel from booking to homecoming
• Spot trends in client feedback to refine services and personalize support for future bookings
• Optimize response times, minimizing delays and boosting client satisfaction scores
• Nurture post-booking relationships, ensuring clients feel supported before, during, and after every trip
• Deliver high-touch service with empathy, expertise, and a genuine smile

Skills

Written communication

Verbal communication

Customer service

Travel industry knowledge

Tech-savvy

AI tools

Job description

Elite Escapes is seeking a Remote Adventure Travel Planner (Sales-Focused) to turn client inquiries into booked itineraries by pairing destination expertise with a consultative, client-first approach.

You’ll design custom trips, guide clients from initial what-if to a confirmed reservation, and deliver high-touch service with empathy, accuracy, and timely communication across email, chat, and phone.