Remote Adventure Cruise Planner & Concierge

Destination Careers; Atlanta (GA); Remote; USD 40,000 - 70,000; Full time

Benefits offered by this job

Exclusive travel discounts

Remote work opportunities

Ongoing training and development

Career growth opportunities

Job summary

Destination Careers is seeking an Adventure Coordinator to assist clients in selecting, booking, and managing cruise vacations. You will leverage cruise knowledge to tailor options to client budgets and preferences, working remotely with strong sales, communication, and organizational skills.

Responsibilities include guiding destinations, processing bookings, maintaining client relationships, and staying updated on promotions and regulations.

Qualifications

• Experience in travel sales or customer service is preferred.
• Strong knowledge of cruise lines, destinations, and travel trends.
• Excellent verbal and written communication skills.
• Ability to multitask and manage multiple bookings.
• Proficiency with booking systems and CRM software.
• Remote work capability and self-motivation.

Responsibilities

• Assist clients with cruise inquiries, reservations, and modifications via phone, email, and online platforms.
• Provide expert guidance on cruise destinations, itineraries, ship amenities, and travel requirements.
• Process bookings and payments while ensuring accuracy and compliance with company policies.
• Maintain strong relationships with clients by offering personalized service and follow-ups.
• Stay updated on cruise line promotions, policies, and travel regulations.
• Collaborate with cruise partners to secure the best deals and exclusive perks for clients.
• Address client concerns and troubleshoot any booking-related issues professionally.
• Upsell and cross-sell additional travel services, such as excursions, travel insurance, and pre/post-cruise accommodations.

Skills

Travel sales

Customer service

Communication

Multitask

Remote work

Education

CLIA certification

Tools

CRM software

Microsoft Office Suite

Job description

Destination Careers is seeking an Adventure Coordinator to assist clients in selecting, booking, and managing cruise vacations. You will leverage cruise knowledge to tailor options to client budgets and preferences, working remotely with strong sales, communication, and organizational skills.

Responsibilities include guiding destinations, processing bookings, maintaining client relationships, and staying updated on promotions and regulations.