Remote Activation & Onboarding Specialist

ADP, Inc.; South Carolina; Remote; USD 52,000 - 68,000; Full time

Benefits offered by this job

Remote work

Flexible schedule

Competitive compensation

Job summary

Ceterus Activation Coordinator is a full-time remote role based in the United States. You will be the first point of contact for new customers after agreement, guiding them through onboarding, configuring profiles in the Ceterus Edge platform, collecting data, and troubleshooting issues to ensure successful activation before they move to the accounting team.

This position emphasizes proactive communication, data accuracy, and collaboration with cross-functional teams to deliver a smooth customer

Responsibilities

• Oversee Customer Onboarding: Monitor customer engagement throughout the data collection phase within the OB portal, ensuring timely and consistent communication to keep the process on track.

Job description

Ceterus Activation Coordinator is a full-time remote role based in the United States. You will be the first point of contact for new customers after agreement, guiding them through onboarding, configuring profiles in the Ceterus Edge platform, collecting data, and troubleshooting issues to ensure successful activation before they move to the accounting team.

This position emphasizes proactive communication, data accuracy, and collaboration with cross-functional teams to deliver a smooth customer