Remote Accounts Receivable Specialist - Cash Flow Champion

QHR Health, LLC dba Ovation Healthcare; United States; Remote; USD 50,000 - 65,000; Full time

Job summary

Ovation Healthcare is seeking a remote Accounts Receivable Specialist to follow up on outstanding claims, resolve payment obstacles, and accelerate cash collections from home. You will document interactions, use Amplify workflows, and escalate denials when needed.

Ideal candidates have 3–5 years in AR/billing with medical terminology knowledge and strong Excel skills. This 100% remote role emphasizes accuracy, independence, and customer-focused communication.

Qualifications

• Must adapt and demonstrate the ability to work independently from home in a fast-paced, changing and goal-oriented environment.
• Direct account follow-up and/or billing experience.
• Medical Terminology, ICD-10, CPT and DRG knowledge
• Intermediate experience in Excel preferred.
• Provides information regarding patient accounts in response to inquiries, safeguarding confidential information in verbal replies and correspondence.
• Demonstrates understanding of the entire revenue cycle.
• Must be detail oriented, organized, and possess the ability to apply critical thinking skills.
• Assists with problem solving, inquiries, and customer interaction to ensure positive results.

Responsibilities

• Follow-up and collecting on accounts in assigned inventory. Utilizes experience and follow-up strategies and tools to resolve claims and obtain payment.
• Escalates unpaid claims to payer claims supervisor as appropriate when regular follow-up efforts are not successful.
• Documents client’s host system utilizing the 5 W’s framework and related policies/procedures to ensure accurate and complete documentation and then copies account notes into Amplify’s workflow tool
• Assigns appropriate status codes (e.g. root cause, action, etc.) in Amplify’s workflow tool so trends can be identified and addressed.
• Writes first and second level appeals of all denials in effort to overturn and secure payment. Escalates payer denial and other trends to Management for further assistance.
• May also work assigned underpayments as assigned by Management.
• Maintains client and/or position specific daily productivity and quality expectations.
• Researches and analyzes any correspondence received related to assigned accounts.

Skills

Account follow-up

Billing experience

Medical terminology

Excel

Revenue cycle

Independent at home

Communication skills

Problem solving

Education

High school diploma

Hospital insurance collections training

Tools

Meditech Expanse

Job description

Ovation Healthcare is seeking a remote Accounts Receivable Specialist to follow up on outstanding claims, resolve payment obstacles, and accelerate cash collections from home. You will document interactions, use Amplify workflows, and escalate denials when needed.

Ideal candidates have 3–5 years in AR/billing with medical terminology knowledge and strong Excel skills. This 100% remote role emphasizes accuracy, independence, and customer-focused communication.