Remote Account Manager, Dental Tech & Process Optimization

PangeaTwo; Dallas (TX); Remote; USD 65,000 - 80,000; Full time

Job summary

PangeaTwo is seeking an Account Manager for Dental Technology, fully remote in the United States. This role focuses on nurturing existing dental practice client relationships and translating their needs into actionable requirements for the tech team.

It is not a sales role, but emphasizes curiosity, problem-solving, and process improvement within a fast-growing dental tech company. The ideal candidate loves learning how systems work and improving workflows, with strong insurance verification

Qualifications

• Experience with dental insurance verification in a dental practice setting.
• Strong understanding of dental office workflows and insurance verification's role.
• Technically curious with interest in software and automation.

Responsibilities

• Manage and nurture relationships with an established portfolio of dental practice clients.
• Serve as the primary voice of the customer, communicating client needs to the internal team.
• Develop a strong understanding of client workflows, software capabilities, and insurance verification processes.
• Identify opportunities to improve efficiency, accuracy, and overall workflow with clients.
• Translate client feedback into actionable requirements for the technology team.
• Develop knowledge of the software and adjust workflows with guidance.
• Troubleshoot client questions and collaborate on solutions.
• Monitor client satisfaction, adoption, and overall success.
• Identify recurring issues or gaps and suggest improvements.
• Collaborate with leadership and technical teams to improve customer experience.
• Stay curious about emerging technology and automation opportunities.
• Participate in daily team meetings to communicate priorities.
• Take ownership of responsibilities while working remotely.

Skills

Insurance verification

Dental workflows

Technical curiosity

Communication skills

Self-motivation

Job description

PangeaTwo is seeking an Account Manager for Dental Technology, fully remote in the United States. This role focuses on nurturing existing dental practice client relationships and translating their needs into actionable requirements for the tech team.

It is not a sales role, but emphasizes curiosity, problem-solving, and process improvement within a fast-growing dental tech company. The ideal candidate loves learning how systems work and improving workflows, with strong insurance verification