Remote 401(k) Account Manager — Client & Plan Service

Alliant; Northern (KY); Hybrid; USD 60,000 - 90,000; Full time

Job summary

Alliant Insurance Services is seeking a 401(k) support specialist to assist with sales support, customer service, and annual plan data updates for defined contribution plans.

You will manage data collection, prepare investment reviews, and coordinate with vendors and third-party administrators for plan implementation and compliance. The role requires a Series 65 and experience with 401(k) accounts for mid-size clients.

Qualifications

• Bachelor’s degree or equivalent combination of education and experience.
• Three or more years of related work experience in 401k account management.
• Understanding of retirement plan types and ERISA guidelines and regulations.
• Experience with small to mid (less than 250) clients.
• Valid Series 65 license required.
• Securities license (SIE, Series 6 or 7 and 63) preferred.

Responsibilities

• Maintains ongoing client contact to assist with day-to-day service issues and vendor management.
• Works with vendors and Third Party Administrators to automate data collection and analysis.
• Schedules and attends client meetings for prospects and existing clients.
• Maintains client and due diligence files.
• Records notes at meetings and prepares minutes for various investment committees.
• Prepares investment reviews.
• Prepares investment committee meeting materials and booklets.
• Assists in completing plan applications, plan document review, and plan implementation.
• Assists auditors with Form 5500 preparations and data collection.
• Assists vendors with year-end testing data collection.
• Assists with or conducts participant enrollment meetings.
• Supports the 401(k) department with general industry knowledge.
• Researches and supports new initiatives to increase our efficiency, productivity, compliance, and profitability.
• Completes Requests for Proposals.
• Generally manages simple plans with under $10 million in assets and under 100 participants.
• Collects fees, reconciles, and resolves any outstanding balances within 60 days of the invoicing date.
• Complies with agency management system data standards and data integrity (enters and maintains complete and accurate information).
• Other duties as assigned.

Skills

Communication

Presentation skills

Interpersonal skills

Detail oriented

Independent work

Planning & organization

Analytical skills

Microsoft Office

Education

Bachelor’s degree

3+ years 401k experience

Series 65 license

Securities license (SIE/Series 6/7/63) preferred

Tools

Microsoft Office

Job description

Alliant Insurance Services is seeking a 401(k) support specialist to assist with sales support, customer service, and annual plan data updates for defined contribution plans.

You will manage data collection, prepare investment reviews, and coordinate with vendors and third-party administrators for plan implementation and compliance. The role requires a Series 65 and experience with 401(k) accounts for mid-size clients.