Remodeling Service Manager - Rewarding Role with Benefits

Renuity; Kansas City (KS); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, vision

Consistent schedules

Professional growth

Respectful culture

Job summary

Mad City Windows & Baths, a Renuity Company, is seeking a Remodeling Service Manager to oversee service operations and diagnostics for replacement windows and doors, bath and shower remodels, and cabinet refacing. You will create tickets, track parts, and schedule service appointments.

We offer a competitive salary, medical/dental/vision benefits, consistent schedules and opportunities for professional growth in a respectful, forward-thinking culture.

Qualifications

• Remodeling/Construction or Carpentry experience required.
• Experience working with customers to solve problems.
• Excellent communication skills.
• Ability to multi-task in a fast-paced environment.
• Basic computer skills.

Responsibilities

• Take calls from customers to diagnose service issues on replacement windows & doors, bath & shower remodels or cabinet refacing projects.
• Create detailed service tickets and parts lists.
• Order, track and keep reports on all service parts.
• Schedule servicing appointments.
• Communicate with Field Managers and Service Technicians for proper follow up on field issues.
• Keep employees up to date on new or old product issues.

Skills

Remodeling/Construction

Customer service

Communication

Multitasking

Basic IT skills

Job description

Mad City Windows & Baths, a Renuity Company, is seeking a Remodeling Service Manager to oversee service operations and diagnostics for replacement windows and doors, bath and shower remodels, and cabinet refacing. You will create tickets, track parts, and schedule service appointments.

We offer a competitive salary, medical/dental/vision benefits, consistent schedules and opportunities for professional growth in a respectful, forward-thinking culture.