Remodeling Operations Coordinator — Inland Empire

BCI Acrylic Inc.; Corona (CA); On-site; USD 57,800 - 78,200; Full time

Benefits offered by this job

Performance-based bonus opportunities

Paid time off

Growth opportunities

Job summary

JD Bathroom Remodel Express in Inland Empire, CA and surrounding areas is seeking an organized Operations Assistant / Coordinator to support installation operations and the in-home sales team. The role involves coordinating schedules, managing contracts, and ensuring a smooth project flow from sale to completion.

This full-time position collaborates with the owner, installers, vendors, and sales staff to deliver an exceptional customer experience and help homeowners transform bathrooms with

Qualifications

• 2+ years of experience in operations coordination, project coordination, office administration, or construction support.
• Experience in home improvement or construction is preferred.
• Strong organizational and time management skills.
• Excellent communication and customer service abilities.
• Comfortable using iPads, electronic contracts, Microsoft Office, and CRM software.
• Ability to multitask in a fast-paced environment.
• Valid driver's license and reliable transportation.

Responsibilities

• Coordinate and schedule bath and shower system installations.
• Review customer contracts and ensure all paperwork is complete.
• Coordinate product ordering and delivery schedules.
• Assist with warehouse inventory and material tracking.
• Process permits, documentation, and CRM updates.
• Communicate with customers regarding installation schedules and project updates.
• Support installers by coordinating service calls and warranty appointments.
• Conduct post-installation follow-up calls to ensure customer satisfaction and request referrals.
• Maintain accurate job files, schedules, timesheets, receipts, and project records.
• Assist with onboarding and coordinating installation team schedules.
• Coordinate appointments for the in-home sales team.
• Assist with tracking sales performance and reporting.
• Prepare sales paperwork and electronic contracts.
• Ensure CRM records remain accurate and up to date.
• Help coordinate sales meetings, product training, and team communication.
• Support daily office operations and administrative tasks as needed.

Job description

JD Bathroom Remodel Express in Inland Empire, CA and surrounding areas is seeking an organized Operations Assistant / Coordinator to support installation operations and the in-home sales team. The role involves coordinating schedules, managing contracts, and ensuring a smooth project flow from sale to completion.

This full-time position collaborates with the owner, installers, vendors, and sales staff to deliver an exceptional customer experience and help homeowners transform bathrooms with