Operations Assistant / Coordinator- Bathroom Remodeling

BCI Acrylic Inc.; Corona (CA); On-site; USD 57,800 - 78,200; Full time

Benefits offered by this job

Performance-based bonus opportunities

Paid time off

Growth opportunities

Job summary

JD Bathroom Remodel Express in Inland Empire, CA and surrounding areas is seeking an organized Operations Assistant / Coordinator to support installation operations and the in-home sales team. The role involves coordinating schedules, managing contracts, and ensuring a smooth project flow from sale to completion.

This full-time position collaborates with the owner, installers, vendors, and sales staff to deliver an exceptional customer experience and help homeowners transform bathrooms with

Qualifications

• 2+ years of experience in operations coordination, project coordination, office administration, or construction support.
• Experience in home improvement or construction is preferred.
• Strong organizational and time management skills.
• Excellent communication and customer service abilities.
• Comfortable using iPads, electronic contracts, Microsoft Office, and CRM software.
• Ability to multitask in a fast-paced environment.
• Valid driver's license and reliable transportation.

Responsibilities

• Coordinate and schedule bath and shower system installations.
• Review customer contracts and ensure all paperwork is complete.
• Coordinate product ordering and delivery schedules.
• Assist with warehouse inventory and material tracking.
• Process permits, documentation, and CRM updates.
• Communicate with customers regarding installation schedules and project updates.
• Support installers by coordinating service calls and warranty appointments.
• Conduct post-installation follow-up calls to ensure customer satisfaction and request referrals.
• Maintain accurate job files, schedules, timesheets, receipts, and project records.
• Assist with onboarding and coordinating installation team schedules.
• Coordinate appointments for the in-home sales team.
• Assist with tracking sales performance and reporting.
• Prepare sales paperwork and electronic contracts.
• Ensure CRM records remain accurate and up to date.
• Help coordinate sales meetings, product training, and team communication.
• Support daily office operations and administrative tasks as needed.

Job description

Operations Assistant / Coordinator – Bathroom Remodeling

Inland Empire, CA & Surrounding Areas

JD Bathroom Remodel Express is a trusted, locally operated remodeling company proudly serving homeowners throughout the Inland Empire. We specialize in stylish, low-maintenance, and cost-effective bath and shower systems. Our reputation is built on quality craftsmanship, efficient one-day remodels, and an exceptional customer experience from start to finish.

About the Role

We are seeking an organized and motivated Operations Assistant / Coordinator to support our installation operations and in-home sales team. This full-time position is ideal for someone who enjoys coordinating schedules, keeping projects organized, communicating with customers, and helping ensure every remodeling project runs smoothly from sale to completion.

You’ll work closely with the owner, installers, vendors, and sales team to help deliver an outstanding customer experience.

Key Responsibilities

Operations & Installation Coordination

• Coordinate and schedule bath and shower system installations
• Review customer contracts and ensure all paperwork is complete
• Coordinate product ordering and delivery schedules
• Assist with warehouse inventory and material tracking
• Process permits, documentation, and CRM updates
• Communicate with customers regarding installation schedules and project updates
• Support installers by coordinating service calls and warranty appointments
• Conduct post-installation follow-up calls to ensure customer satisfaction and request referrals
• Maintain accurate job files, schedules, timesheets, receipts, and project records
• Assist with onboarding and coordinating installation team schedules

Sales & Administrative Support

• Coordinate appointments for the in-home sales team
• Assist with tracking sales performance and reporting
• Prepare sales paperwork and electronic contracts
• Ensure CRM records remain accurate and up to date
• Help coordinate sales meetings, product training, and team communication
• Support daily office operations and administrative tasks as needed

What We're Looking For

• 2+ years of experience in operations coordination, project coordination, office administration, or construction support
• Experience in home improvement or construction is preferred
• Strong organizational and time management skills
• Excellent communication and customer service abilities
• Comfortable using iPads, electronic contracts, Microsoft Office, and CRM software
• Ability to multitask in a fast-paced environment
• Valid driver's license and reliable transportation

Compensation & Benefits

• Salary: $68,000 annually
• Performance-based bonus opportunities
• Paid time off
• Supportive, professional, and growth-oriented work environment
• Long-term career growth with a rapidly expanding company

Join JD Bathroom Remodel Express

If you’re a highly organized professional who enjoys coordinating projects, supporting teams, and creating exceptional customer experiences, we’d love to hear from you. Join a company that values quality, integrity, accountability, and teamwork while helping homeowners transform their bathrooms with beautiful, lasting remodels.