Operations Leader: Remodeling & In-Home Sales

Bath Concepts Independent Dealers; Corona (CA); On-site; USD 90,000 - 130,000; Full time

Job summary

JD Bathroom Remodel Express in Inland Empire, CA, is seeking an experienced Operations Manager to lead both installation operations and in-home sales performance. This full-time, hands-on leadership role focuses on coordinating teams, driving revenue, ensuring quality installations, and delivering a superior customer experience.

The role suits a results-driven professional with a strong background in construction and home improvement sales, who thrives in a fast-paced environment and owns

Qualifications

• 5+ years of operations management experience.
• 2+ years of leadership or management experience.
• Strong leadership, coaching, and team development skills.
• Excellent customer service, organization, and communication abilities.
• Experience with CRM platforms.
• Valid driver’s license and clean driving record.

Responsibilities

• Oversee and schedule all bath and shower installations.
• Lead installation crews to ensure high quality workmanship.
• Review contracts and coordinate product ordering.
• Manage warehouse inventory, materials, and vendor relationships.
• Handle permitting, documentation, and CRM updates.
• Support installers with on-site issues and quality control.
• Conduct post-installation follow-ups to ensure customer satisfaction and referrals.
• Analyze job costs, installation efficiency, and service trends for continuous improvement.
• Assist in hiring, onboarding, training, and performance management of installation staff.

Skills

Operations management

Leadership

Sales leadership

Customer service

CRM systems

Driver's license

Tools

CRM platforms

iPad presentations

Job description

JD Bathroom Remodel Express in Inland Empire, CA, is seeking an experienced Operations Manager to lead both installation operations and in-home sales performance. This full-time, hands-on leadership role focuses on coordinating teams, driving revenue, ensuring quality installations, and delivering a superior customer experience.

The role suits a results-driven professional with a strong background in construction and home improvement sales, who thrives in a fast-paced environment and owns