Remittance Processor System Operator

Alfa Insurance Corporate Careers; Montgomery (AL); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a meticulous Remittance Processing System Operator to join their dynamic operations team. This role is vital for ensuring the accuracy and timeliness of financial transactions, contributing to overall customer satisfaction. If you're detail-oriented and thrive in a fast-paced environment, this opportunity offers a rewarding career with ample growth potential. Join a company known for its commitment to excellence and customer service, where your contributions will help shape the future of financial operations.

Benefits

Annual performance bonus

Discounts on auto insurance

Health insurance

Dental insurance

401(k) plan

Paid Time Off Bank

Short-term and long-term disability

Flexible Healthcare spending accounts

Opportunities for advancement

Fitness center

Qualifications

• High school diploma or equivalent required.
• Strong written and verbal communication skills are essential.
• Experience using a personal computer is necessary.

Responsibilities

• Process payments on the Remittance Processing DP 250/OCR Image system.
• Balance payments by the scheduled time frames set for each application.
• Update customer payments the day they are received.

Skills

Detail-oriented

Organized

Written communication

Verbal communication

PC experience

Education

High school diploma or equivalent

Tools

NT Windows

Job description

Benefits:

Dental insurance

Health insurance

Paid time off

Company Overview

Alfa Insurance is an A-rated insurance carrier that offers an excellent array of auto, home, life, farm and business insurance products. Alfa is known for its superior service and received the highest score in the Southeast region of the J.D. Power 2024 U.S. Auto Insurance Study, which measures customer satisfaction with auto insurance providers. Since its humble beginnings in 1946, Alfa and its affiliates now serve more than 1 million customers across 14 states.

As a Remittance Processing System Operator, you will be responsible for efficiently managing and processing financial transactions, ensuring accuracy and timeliness. As a key member of our operations team, you will support critical functions such as payment processing, data entry, and record-keeping. You will play an essential role in maintaining the integrity and smooth functioning of our remittance systems while contributing to overall customer satisfaction and operational efficiency. If you're looking for a rewarding opportunity where precision and teamwork are valued, this is the perfect role for you!

Job Summary

Are you a detail-oriented, organized, and reliable individual with a passion for accuracy and efficiency? Do you thrive in a fast-paced environment where precision and attention to detail are essential? If so, we want you to join our team as a Remittance Processing System Operator! You will play a key role in maintaining the integrity of our remittance systems and contribute to the overall success of the organization by supporting operational efficiency and customer satisfaction. If you’re looking for an opportunity to contribute your skills in a critical and rewarding position, this could be the perfect job for you!

Responsibilities

Accountable to perform all functions required to process payments on the Remittance Processing DP 250/OCR Image system. The operators must know this system completely and all multifunctional tasks required to handle the job.

Processes payments and balance payments by the scheduled time frames set for each application.

Processing and updating customer payments the day they are received is critical for Alfa’s continued success. This system is technical and requires a strong team of operators who work toward the same day credit at the bank and good customer service.

Qualifications

High school diploma or equivalent required.

Experience using a personal computer.

Possess strong written and verbal communication skills.

NT Windows experience preferred.

Knowledge of processing money and balancing is helpful.

Benefits/Perks

Opportunity for annual performance bonus

Discounts on your auto insurance (underwriting approval required)

Benefits include: Health, dental, supplemental cancer, vision insurance and 401(k) plan

Paid Time Off Bank to include 3 days PTO available after first 80 hours worked for New Hires

Short-term and long-term disability

Flexible Healthcare and Childcare spending accounts for tax savings

Opportunities for advancement

Continuous training and support throughout your career with Alfa

College tuition discounts at various colleges in Alabama

Fitness center

Onsite cafeteria

Access to onsite childcare center