Remittance Processing Associate I

FIS Management Services LLC; Georgetown (TX); On-site; USD 32,000 - 46,000; Full time

Job summary

FIS is seeking a detail-oriented On-site Payment Processing Associate in Georgetown, TX. You will handle customer payments and exceptions, prepare items for processing, and manage remittance equipment.

You’ll also open mail, perform research and adjustments, and maintain supplies, all while ensuring accuracy and adherence to client specifications. The role requires a high school diploma or GED, ability to lift up to 30 pounds, and strong communication skills.

Qualifications

• Knowledge of remittance processing and related equipment operations.
• Excellent written and oral communication skills.
• Ability to assemble, organize, and sequence work.
• Capacity to lift or move up to 30 pounds.
• Familiarity with client specifications for remittance processing.

Responsibilities

• Process customer payments and exceptions accurately to customer accounts.
• Prepare customer payments for processing.
• Open and scan mail as part of remittance processing workflow.
• Set up and maintain remittance processor and related equipment.
• Conduct research and make adjustments as needed.
• Process exception items and maintain supplies inventory.

Skills

Attention to detail

Data entry

Numerical accuracy

Proficient communication

Teamwork

Education

High school diploma or GED

Job description

Job Description

We are FIS. Our technology powers the world’s economy, and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients, and communities. If you are ready to start learning, growing, and making an impact with a career in fintech, we would like to know: Are you FIS? What you will be doing? In this role you will be processing customer payments and exceptions in a timely and accurate manner to customer accounts. Prepares customer payments for processing. Opening/Scanning mail Coordinates set-up and maintenance activities for the remittance processor and related equipment. Performs research and adjustment activities. Processes exception items. Maintains inventory of remittance processing supplies.

Responsibilities

• Processing customer payments and exceptions in a timely and accurate manner to customer accounts.
• Prepares customer payments for processing.
• Opening/Scanning mail.
• Coordinates set-up and maintenance activities for the remittance processor and related equipment.
• Performs research and adjustment activities.
• Processes exception items.
• Maintains inventory of remittance processing supplies.

What you will need

• High school diploma or GED
• Capacity to lift or move up to 30 pounds
• Considerable knowledge of remittance processing
• Proficient written and oral communication skills in dealing with employees or external customers/clients
• Knowledge of the practices, procedures and problem-solving techniques required to verify and distribute computer output
• Knowledge of the practices, procedures and problem-solving techniques required to process client transactions and produce output through computer operations
• Knowledge of the practices, procedures and problem-solving techniques involved in item processing
• Knowledge of client specifications for remittance processing
• Knowledge of off-line and peripheral equipment operation and maintenance
• Proficiency to assemble, organize and sequence work
• Knowledge to identify errors in calculations and balances

Work Schedule

Work Schedule: Fully On-site. This role is Full Time only with the below schedule listed 1st shift: Monday-Friday 530am-2pm cst

What we offer you

• Flexible and creative work environment
• Diverse and collaborative atmosphere
• Professional and personal development resources
• Opportunities to volunteer and support charities
• Competitive salary and benefits
• Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

Drug Test Requirement

If you are made a conditional offer of employment, you will be required to undergo a drug test.

ADA Disclaimer

In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass