Remediation Technician

All Dry Services of Baton Rouge; Los Angeles (CA); On-site; USD 25,000 - 39,000; Full time

Job summary

All Dry is hiring for an hourly, full-time field team member to lead on-site remediation for water and mold problems in our service areas. You will work hands-on with technicians, travel to job sites, and report to the general manager.

A positive attitude, valid driver's license, and 1+ year of work experience are required. Training will cover remediation techniques and customer service to ensure high quality, right-the-first-time service.

Qualifications

• High School diploma or equivalent required.
• 1+ year prior work experience.
• Valid driver’s license and clean driving record/background check.
• Experienced with computer tech, e.g. computers, smart phones, tablets.
• Restoration, marketing/sales/customer service experience is a plus.
• Safety training, certifications, and/or other licensing e.g. IICRC certifications.
• Excellent attitude and willingness to learn on the job.

Responsibilities

• Lead job-site operations and coordinate technicians.
• Provide exceptional customer service and explain job scope to owners.
• Safely travel to local job sites and perform remediation tasks.
• Operate tools/instruments per training and complete paperwork.
• Assist with planning, quoting, and on-site job setup/breakdown.

Skills

Customer service

Team player

Valid driver’s license

Basic computer skills

Safety awareness

Leadership potential

Education

High School diploma or equivalent

Tools

Power tools

Instrumentation

Devices

Job description

Job Description

We are looking for a team-player/positive person with a passion to help others to join our operations team! This role is an hourly full-time position. You will provide job site leadership and exceptional customer service, reporting to the general manager. Your focus will be working hands-on with the team to resolve our customer’s water and mold problems. The role will afford you opportunities for advancement as the company grows and according to your qualifications. Help us make “All Dry” a household name, and the number one service people think to call when disaster strikes!

Basic Qualifications, Experience, Education:

• Required:
  • High School diploma or equivalent
  • 1+ year prior work experience
  • Valid driver’s license
  • Satisfactory driving record/background check
  • Experienced with computer tech, e.g. computers, smart phones, tablets
  • Excellent attitude
• A plus:
  • Restoration, marketing/sales/customer service experience
  • Experience with power tools/instrumentation/devices
  • Safety training, certifications, and/or other licensing e.g. IICRC certifications
  • Excellent organizational, time-management, oral/written communication, and interpersonal skills
• Strong plus:
  • Maintenance, mechanical, carpentry, plumbing, construction, etc./other handywork experience
  • Leadership, prior supervisory, and multilingual skills

Job Requirements:

• Able/willing to:
  • o travel locally
  • work in potentially challenging conditions/job sites
  • o work flexible hours
  • climb ladders, work at height and confined spaces
  • walk and stand for long periods of time including driving, sitting
  • routinely perform repetitive physical labor for sustained periods of time including pushing, pulling, lifting
  • lift up to 50 lbs
  • follow instructions/procedures and perform basic problem-solving
  • perform all aspects of remediation jobs according to training while providing excellent customer service independently/under limited minimum supervision
• Above all we are looking for positive attitudes, motivated people who share our strong desire to help our community and one another. We will teach the rest!

Core Responsibilities:

• Maintain vehicle and equipment in a clean, safe and ready state.
• Report into pre/post job briefings.
• Follow basic operating procedures and complete physical and electronic paperwork, forms, and checklists.
• Safely travel to job sites
• interact with customers including explaining job scope with property owner while providing excellent service
• Perform basic calculations, write, monitor and complete jobs using software.
• setup and breakdown job sites, plan out and clean up water and mold, applying remediation techniques/using tools and instruments
• Assist with planning, coordinating, training, job quoting, etc. as required by senior staff/management.

This list is intended to represent basic responsibilities, but you may be called upon for other tasks based on the needs of the business.

Company Description

All Dry is a premier, nation-wide water mitigation and mold remediation service provider. We pride ourselves on providing exceptional customer service with a focus on professionalism, communication, respect, urgency, savings, and right-the-first time. Come join a high-performing team dedicated to providing the very best property remediation/cleanup services available!

Company Description

All Dry is a premier, nation-wide water mitigation and mold remediation service provider. We pride ourselves on providing exceptional customer service with a focus on professionalism, communication, respect, urgency, savings, and right-the-first time. Come join a high-performing team dedicated to providing the very best property remediation/cleanup services available!