Multi-Branch Relief Teller — Cash & Customer Experience

First Financial Bank NA; United States; On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Dental & vision insurance

Life & disability insurance

401(k) match

ESOP

Paid time off

Job summary

First Financial Bank NA is hiring a Relief Teller to support multiple branches in Kentucky. This on-site role requires accurate cash handling, strong customer service, and the ability to work across locations while maintaining compliance and security standards.

You will build client relationships, process transactions, and connect customers with appropriate banking products. The position offers benefits and growth opportunities within a collaborative team environment.

Qualifications

• High school diploma or equivalent.
• At least 1 year of customer service experience in a business setting.
• At least 1 year of cash-handling experience.
• Teller experience preferred (6+ months).
• Strong customer service skills, including active listening and clear communication.
• Experience recommending and referring financial products.
• Ability to work in a fast-paced, time-sensitive environment with a positive attitude.
• Solid understanding of compliance and fraud detection.
• Basic math and accounting skills.
• Ability to accurately balance a cash drawer.
• Proficiency with computers, data entry, internet applications and multi-line phone systems.
• Ability to commute to the primary work location and occasionally to other work locations within driving distance.
• Ability to travel to multiple branches as needed.
• Ability to work occasional weekends and extended hours.
• Ability to remain in a stationary, standing position for up to 75% of an eight (8) hour workday.
• Ability to review information and details at close range (within a few feet).

Responsibilities

• Support Multiple Locations: Work at different branches as needed, assisting teams and clients across multiple locations.
• Build Relationships: Get to know clients, understand their needs, and provide personalized service.
• Deliver Exceptional Service: Accurately process transactions while maintaining a positive and proactive approach.
• Ensure Accuracy: Process cash and check transactions with integrity and precision.
• Drive Growth: Understand client needs and connect them with the right products and resources.
• Educate & Protect: Clearly explain security measures and banking procedures to clients.
• Solve Problems: Handle client concerns with professionalism and find effective solutions.
• Minimize Risk: Identify and prevent fraud while ensuring compliance with banking regulations.
• Collaborate: Be part of a respectful, supportive team that values accountability and innovation.

Skills

Customer service

Cash handling

Active listening

Clear communication

Compliance knowledge

Fraud detection

Team collaboration

Attention to detail

Education

High school diploma or equivalent

Tools

Data entry systems

Internet applications

Multi-line phone systems

Job description

First Financial Bank NA is hiring a Relief Teller to support multiple branches in Kentucky. This on-site role requires accurate cash handling, strong customer service, and the ability to work across locations while maintaining compliance and security standards.

You will build client relationships, process transactions, and connect customers with appropriate banking products. The position offers benefits and growth opportunities within a collaborative team environment.