Relief Teller (Kauai Region)

First Hawaiian Inc.; Lihue (HI); On-site; USD 29,000 - 33,000; Full time

Job summary

First Hawaiian Bank is seeking a collaborative Relief Teller to join our Kauai team. This role requires reliable transportation and travel to multiple Kauai branches as needed. The position offers a pay range of $21.00 - $24.50 per hour, plus a $3.00 per hour Relief Premium and sales incentives.

Typical schedule is Monday–Friday 8:00 AM–4:30 PM with rotating Saturdays 8:30 AM–1:30 PM. You will engage customers, promote digital banking, complete transactions, and advise on a full range of

Qualifications

• Excellent customer service and communication skills.
• Sales experience is desirable.
• Cash handling and customer service experience preferred.
• Willingness to travel to multiple Kauai Island branches.

Responsibilities

• Deliver exceptional in-branch customer service by engaging with customers, demonstrating digital banking options, handling day-to-day transactions, and advising on financial products and services to meet customers' needs.

Job description

Job Description

First Hawaiian Bank is currently seeking a collaborative, customer-focused, goals-oriented Relief Teller to join our Kauai team.

This position requires reliable transportation and the ability to travel to any of our various Kauai island branches based on our changing business needs. We reimburse mileage at the IRS standard mileage rate which is currently $0.76 cents per mile.

Compensation

The pay range is $21.00 - $24.50/per hour, commensurate with experience; plus sales incentives.

This position offers an additional $3.00/per hour Relief Premium, recognizing the flexibility and commitment required to support multiple branches.

Work Schedule

Monday - Friday 8:00AM - 4:30PM; Saturday on a rotation basis 8:30AM - 1:30PM (hours may vary)

Responsibilities

In this role, you will be responsible for delivering an exceptional in-branch customer service experience by proactively engaging with customers to identify needs, demonstrating our digital banking options, fulfilling customers’ day-to-day transactional needs, as well as advising customers on the full range of financial products and services available to suit their financial needs.

Qualifications

The ideal candidate will have:

• Excellent customer service and communication skills and be pleasant and tactful when interacting with customers.
• Previous sales experience highly desirable.
• One year of cash handling and customer service experience highly desirable.
• Must be willing to travel to various Kauai Island Branches.
• Must be willing to travel to various KauaiIsland Branches.