Relief Manager (Self Storage)

SecureSpace; Martinez (CA); On-site; USD 40,000 - 70,000; Full time

Job summary

Join a forward-thinking company as a Self-Storage Relief Manager and make a meaningful impact every day! This role offers a unique opportunity to grow within a rapidly expanding organization, where over 40% of leadership started from entry-level positions. Enjoy a competitive salary, a flexible work-life balance, and a supportive culture that values your input. With abundant career development opportunities and a generous retention bonus, this is your chance to thrive in a dynamic environment. Don't miss out on being part of a team that truly invests in its employees!

Benefits

401(k) with matching

Paid Time Off

Medical, Dental, and Vision Benefits

Free Self Storage Unit

Flexible Scheduling

Outstanding Company Culture

Monthly Bonus Opportunity

Qualifications

• Energetic and friendly self-starter with a passion for customer service.
• Ability to manage inventory and perform light maintenance tasks.

Responsibilities

• Exceed sales goals by promoting rentals and supplies.
• Deliver exceptional customer service and manage tenant relations.
• Conduct property walks to ensure security and cleanliness.

Skills

Customer Service

Sales Promotion

Inventory Management

Property Maintenance

Team Collaboration

Education

High School Diploma

Customer Service Training

Job description

Join SecureSpace as a Self-Storage Relief Manager and embark on an exciting career where you can make a meaningful impact in people's lives every single day. As part of our dynamic and diverse team, you will play a pivotal role in shaping our company's future as we expand from 75 to 150 stores within the next few years. Get ready for competitive wages, a healthy work/life balance, and abundant career development opportunities.

What makes a Relief Manager at a SecureSpace Self-Storage facility different than the other Storage opportunities?

• We truly promote from within. We are opening 30+ stores in 2025, which provides a great opportunity for career growth. Currently over 40% of our District Store Coordinators started as Store Managers with SecureSpace.
• 52% of move-ins are completed online with the help of our US-based customer success team. They arrive at your store already booked and paid!
• Our stores are fully owned and operated, no managed properties to deal with.
• All of our Auctions are done online, no in-person auctions.
• Co-develop your shift schedules with your team, your input is valued and respected.

Are you an energetic, friendly, and ambitious self-starter yearning for career growth? Look no further because we want you to join our team TODAY.

To sweeten the deal, we're offering a $1,500 retention bonus, paid in two installments within your first year of employment. Performance and attendance requirements apply; ask a Recruiter for details!

Self-Storage Relief Manager Responsibilities:

• Exceeding sales goals by effectively promoting unit rentals, unit warranties, moving supplies, and garnering positive reviews.
• Guiding and assisting new customers throughout the rental process, ensuring smooth and seamless transactions.
• Personally reaching out to potential reservations to confirm their moving dates and secure their storage unit.
• Proactively managing past due tenants and efficiently handling paperwork associated with the lien/auction process.
• Delivering exceptional customer service to our existing customers, going above and beyond to meet their needs.
• Conducting daily property walks to maintain security, cleanliness, and upkeep, including tasks like checking locks, cleaning units, restocking supplies, and performing light maintenance duties.
• Communicating results, updates, and recommendations clearly and effectively to the District Manager and Leadership Team.

SecureSpace is where your passion for helping others and your drive for professional growth converge. Don't miss this incredible opportunity to be part of a company that truly values and invests in its employees. Apply now and unlock a future full of possibilities.

Self-Storage Relief Manager Skills and Experience:

• Need to be able to move about the entire 1-acre property (both indoors and outdoors) for customer tours of the facility, to receive, move and restock inventory in boxes up to 50 pounds (on occasion), to position self for inspection and general maintenance tasks, to recognize potential maintenance, safety, and fire issues, and to operate roll-up doors to storage units.
• Willing to do some travel (on occasion) to another location for certain scheduled shifts.
• Our office is open on weekends, but we are as flexible as possible with scheduling to help you achieve a great work-life balance.

Self-Storage Relief Manager Benefits:

• A work/life balance that allows you to work 5 days a week by co-developing your own schedule with your team.
• An outstanding company culture with growth opportunities throughout the U.S.
• Competitive starting pay + monthly bonus opportunity
• Paid Time Off + company holidays
• 401(k) with a generous matching program
• Expansive Medical, Dental, and Vision Benefits
• Free 10x15 Self Storage Unit!

SecureSpace provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

SecureSpace complies with ADA/ADAAA laws providing reasonable accommodation. For accommodation needs during the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, contact HR at SecureSpace.