Relief Manager

Big 5 Sporting Goods Corporation; Redmond (WA); On-site; USD 27,000 - 28,000; Full time

Benefits offered by this job

Dental

Medical

Vision Insurance

401k/Roth IRA

Paid Personal Time Off

Sick Leave

Vacation

Education Assistance

Life Insurance

Employee Merchandise Discount

Employee Referral Program

Ticket Discounts to Top Attractions

Pet Insurance

Kinecta Credit Union Membership

Job summary

Big 5 Sporting Goods Corporation in Redmond, WA is seeking a Relief Manager to lead store operations in the absence of the Store Manager. You will motivate the team, deliver outstanding customer service, and ensure adherence to company policies while driving sales and maintaining visuals.

The role includes training associates, managing inventory, and coordinating promotions in a fast-paced sports retail environment. Competitive pay and benefits accompany growth opportunities within the company.

Qualifications

• Requires strong communication and interpersonal abilities.
• Detail-oriented with organizational skills.
• Able to thrive in a fast-paced retail setting.
• Experience in customer service is preferred.

Responsibilities

• Operate store in Manager's absence and provide leadership.
• Deliver excellent customer service and assist customers throughout the store.
• Answer phone calls and respond to inquiries.
• Suggest products and add-on sales opportunities.
• Maintain merchandising and enforce policies.
• Set up promotional signage and manage stockroom retrievals.
• Keep the sales floor clean, organized, and stocked.
• Open and close the store.
• Train new hires and supervise sales/cashier staff.
• Manage inventory and prevent losses.

Skills

Communication skills

Interpersonal skills

Organizational skills

Attention to detail

Ability to work in fast-paced env

Education

High School diploma / GED

Job description

Redmond (170th), WA
488
7214 170th Avenue NE
Redmond, WA 98052, USA

Description

Withnearly 400stores across the western United States, Big 5 Sporting Goods is the neighborhood store that gets you ready to play. For over 70 years, everything we do comes down to having the most energetic, sports-minded individual on our team.

Role Overview

The Relief Manager position is the perfect career opportunity for the sports and outdoorenthusiast. The qualities of our team members serve as a foundation for future growth, and our managers provide leadership and direction to the entire store team.

Our Relief Manager gains knowledge and experiencerequiredfor promotion to higher management positions underdirectionof experienced personnel, by performing the following duties personally or through subordinates. A well-defined training program will be provided to help you develop your way in our management structure. Candidates who apply for this position should be enthusiastic, energetic, sports-minded people with solid customer service backgrounds and/or educational paths well-suited for the industry.

Primary Duties

• Successful operation of store in the absence of the Store Manager
• Provide excellent customer service andassistcustomers throughout the store
• Answer phone calls and respond to customer inquiries
• Recommend products and suggest add-on sales
• Merchandising and complianceofall company policies
• Setting promotional signage
• Checking and retrieving merchandise from stockroom as needed
• Maintain a clean, organized, and fully stocked sales floor
• Opening and closing of the store
• Training newly hired associates
• Directing sales and cashier associates throughout the store
• Inventory control and enforcement of loss prevention policies
• Enforcement of all company policies
• Perform or may performadditionalduties as assigned by management and supervision

Position Requirements

• Must be 21 years of age or older
• Strong communicationand interpersonal skills
• Mustpossessbasic organizational and/or applicable math skills
• Detail-oriented and reliable
• Ability to work in a fast-paced environment
• Basic knowledge of sporting goods is a plus
• MustpossessHigh School diploma, GED, or High School Equivalency Exam
• Flexible Scheduling
• Upon accepting a position offered, candidate will be subject to E-Verify
• Light to moderate lifting may berequired, with or without reasonable accommodation

Benefits

• Dental
• Medical
• Vision Insurance
• Savings and Profit-Sharing Plan-401k/Roth IRA
• Paid Personal Time Off (Accrued at rate of one day for every two months)
• Sick Leave (Accrued at rate of one hour of sick time for every40 hoursworked [Seattle: 30 hours worked] )
• Vacation (Amount accrued is dependent of length of employment: Year one, 5 days/year; Years 2-6,10 days/year; Years 7-11,15 days/year; 12 th year and thereafter,20 days/year)
• Company-sponsored Education Assistance
• Life Insurance
• Employee Merchandise Discount
• Employee Referral Program
• Ticket Discounts to Top Attractions and Events
• Pet Insurance
• Kinecta Credit Union Membership.

Pay Scale: $19.47 - $19.95 per hour

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.