Relief Manager

Big 5 Sporting Goods Corporation; Glenwood Springs (CO); On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

Dental Insurance

Medical Insurance

Vision Insurance

401k

Paid Time Off

Education Assistance

Life Insurance

Employee Merchandise Discount

Ticket Discounts to Top Attractions

Pet Insurance

Kinecta Credit Union Membership

Job summary

Big 5 Sporting Goods Corporation in Glenwood Springs, CO is hiring a Relief Manager to lead the store in the Store Manager's absence. You will coach staff, maintain inventory, and ensure a high level of customer service and store presentation.

You'll oversee operations, train new hires, manage inquiries, and help drive add-on sales while ensuring compliance with company policies and procedures. The role requires a hands-on, energetic, sports-minded candidate.

Qualifications

• Solid customer service background or educational path aligned with retail.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced store environment.

Responsibilities

• Operate store in absence of Store Manager and lead the team.
• Provide excellent customer service and assist customers.
• Answer calls and respond to inquiries.
• Recommend products and upsell.
• Merchandise and enforce company policies.
• Set up promotional signage and prepare stock.
• Maintain a clean, stocked sales floor and open/close store.
• Train newly hired associates and guide staff.

Skills

Customer service

Communication

Interpersonal skills

Detail-oriented

Fast-paced environment

Education

High School diploma

Job description

Glenwood Springs, CO
515
100 W Meadows Dr
Glenwood Springs, CO 81601, USA

Description

Withnearly 400stores across the western United States, Big 5 Sporting Goods is the neighborhood store that gets you ready to play. For over 70 years, everything we do comes down to having the most energetic, sports-minded individual on our team.

Role Overview

The Relief Manager position is the perfect career opportunity for the sports and outdoorenthusiast. The qualities of our team members serve as a foundation for future growth, and our managers provide leadership and direction to the entire store team.

Our Relief Manager gains knowledge and experiencerequiredfor promotion to higher management positions underdirectionof experienced personnel, by performing the following duties personally or through subordinates. A well-defined training program will be provided to help you develop your way in our management structure. Candidates who apply for this position should be enthusiastic, energetic, sports-minded people with solid customer service backgrounds and/or educational paths well-suited for the industry.

Primary Duties

• Successful operation of store in the absence of the Store Manager
• Provide excellent customer service andassistcustomers throughout the store
• Answer phone calls and respond to customer inquiries
• Recommend products and suggest add-on sales
• Merchandising and complianceofall company policies
• Setting promotional signage
• Checking and retrieving merchandise from stockroom as needed
• Maintain a clean, organized, and fully stocked sales floor
• Opening and closing of the store
• Training newly hired associates
• Directing sales and cashier associates throughout the store
• Inventory control and enforcement of loss prevention policies
• Enforcement of all company policies
• Perform or may performadditionalduties as assigned by management and supervision

Position Requirements

• Must be 21 years of age or older
• Strong communicationand interpersonal skills
• Mustpossessbasic organizational and/or applicable math skills
• Detail-oriented and reliable
• Ability to work in a fast-paced environment
• Basic knowledge of sporting goods is a plus
• MustpossessHigh School diploma, GED, or High School Equivalency Exam
• Flexible Scheduling
• Upon accepting a position offered, candidate will be subject to E-Verify
• Light to moderate lifting may berequired, with or without reasonable accommodation

Dental, Medical, Vision Insurance,Savings and Profit-Sharing Plan-401k/Roth IRA,

Paid Personal Time Off (Accrued at rate of one day for every two months), Sick Leave (Accrued at rate of one hour of sick time for every40 hoursworked), Vacation (Amount accrued is dependent of length of employment: Year one, 5 days/year; Years 2-6,10 days/year; Years 7-11,15 days/year; 12 th year and thereafter,20 days/year),Company-sponsored Education Assistance,Life Insurance,Employee Merchandise Discount,

Employee Referral Program, TicketDiscounts toTop Attractions and Events,Pet Insurance,Kinecta Credit Union Membership.

Pay Scale: 20.00 - $20.48 per hour

Application Deadline: 00/00/0000

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.