Relief Manager

Big 5 Corp; Chula Vista (CA); On-site; USD 80,000 - 100,000; Full time

Job summary

An established industry player is seeking an Assistant Manager who is passionate about sports and outdoor activities. This role is perfect for individuals eager to grow their careers in a supportive environment. You will gain valuable experience and knowledge necessary for advancement in management while leading a dedicated team. The position involves engaging with customers, training new associates, and ensuring the store operates smoothly. If you have a strong customer service background and a love for sports, this is an exciting opportunity to join a dynamic team and thrive in a retail setting.

Qualifications

• Candidates must be enthusiastic and sports-minded with a solid customer service background.
• Basic organizational and math skills are required.

Responsibilities

• Perform customer sales and service while ensuring compliance with company policies.
• Train newly hired associates and direct sales and cashier associates.

Skills

Customer Service

Organizational Skills

Communication Skills

Sales Skills

Education

High School Diploma or Equivalent

Job description

Description

With over 420 stores located throughout the western United States, Big 5 Sporting Goods is the neighborhood store that gets you ready to play. For over 60 years, everything we do comes down to having the most talented individuals on our team, and an Assistant Manager position is the perfect career opportunity for the sports and outdoor enthusiast. The qualities of our team members serve as a foundation for future growth, and our managers provide leadership and direction to the entire store team. Our Assistant Manager gains knowledge and experience required for promotion to higher management positions under the direction of experienced personnel by performing the following duties personally or through subordinates. A well-defined training program will be provided to help you develop your way in our management structure. Candidates who apply for this position should be enthusiastic, energetic, sports-minded people with solid customer service backgrounds and/or educational paths well-suited for the industry.

Responsibilities

1. Performing customer sales and service
2. Merchandising and compliance of all company policies
3. Answering customer inquiries from telephone calls
4. Setting promotional signage
5. Enforcement of all company policies
6. Learning and providing product descriptions
7. Proposing add-on sales
8. Checking and retrieving merchandise from storage areas
9. Organizing, restocking, and cleaning merchandise on the sales floor
10. Store opening and closing procedures
11. Training newly hired associates
12. Directing sales and cashier associates throughout the store
13. Inventory control and enforcement of loss prevention policies

Requirements

1. Must be 21 years of age or older.
2. Must possess High School diploma, GED, High School Equivalency, certificated equivalent, and/or relevant experience.
3. Must possess basic organizational and/or applicable math skills.
4. Upon accepting an offered position, candidate will be subject to E-Verify.
5. Light to moderate lifting may be required, with or without reasonable accommodation.
6. Must possess effective and demonstrable interactive and communicative skills.
7. Flexible Scheduling.

California Pay Scale: $18.30 - $21.05/hour depending on store location