Relief & Frontline Ground Ops Supervisor

Pacific Aviation Corporation; San Francisco (CA); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

$23.15 + Shift Premium

Medical, Dental, & Vision Insurance

401(k) Retirement Plan

Paid Time Off (PTO)

Company-Provided Uniform

Parking Discounts

Paid Training

Referral Bonus Program

Job summary

Pacific Aviation Corporation is seeking a Relief/Backup Supervisor in San Francisco to support a team of customer service agents. The role involves supervision, ensuring compliance with operational procedures, and providing exceptional customer service.

The ideal candidate will have at least 6 months of customer service experience and a strong capability to lead a team effectively. This position offers competitive pay with benefits including medical, dental, and vision insurance.

Qualifications

• 6 months in passenger and customer service experience.
• Expert knowledge of company methods and airline policies.
• Ability to pass background check and hold Airport ID.

Responsibilities

• Manage and optimize ground staff allocation.
• Verify staff presence and manage schedules.
• Ensure compliance with Safety policy.

Skills

Customer service experience

Team leadership

Adaptability

Problem-solving

Job description

Pacific Aviation Corporation is seeking a Relief/Backup Supervisor in San Francisco to support a team of customer service agents. The role involves supervision, ensuring compliance with operational procedures, and providing exceptional customer service.

The ideal candidate will have at least 6 months of customer service experience and a strong capability to lead a team effectively. This position offers competitive pay with benefits including medical, dental, and vision insurance.