Relief Crisis Case Manager – CBHC ESP

Clinical and Support Options, Inc; Leominster (MA); On-site; USD 20,457 - 29,136; Full time

Job summary

Clinical and Support Options, Inc. in Leominster, MA seeks a Relief CBHC ESP Case Manager to deliver direct case management within the Community Behavioral Health Clinic Emergency Services Program. You will coordinate crisis stabilization, follow-up and linkage to supports in the community for clients evaluated by the ESP.

Starting pay is $18.50/hour. A bachelor's in a behavioral health field, experience with adults with behavioral health challenges, and a valid driver's license are required.

Qualifications

• Bachelor's degree in a behavioral health discipline or related field.
• Experience working with adults with mental health challenges including experience navigating the behavioral health system.
• Valid driver's license and reliable transportation.
• Bilingual candidates are strongly encouraged to apply.

Responsibilities

• Identify clients needing case management (CM), focusing support on crisis stabilization, and facilitating linkages to service supports including CSO, other mental health and SUD providers, medical providers and wellness activities.
• Engage Crisis clients either at the time of the initial Crisis encounter or within 24 hours through the client's preferred method of contact.
• Provide individualized support based on person's unique profile including the individual's support system, provider recommendations and support needs identified by the individual.
• Provide outreach to clients by telephone and in person and through their support network.
• Complete necessary documentation, releases, and necessary paperwork.
• Provide assistance in clarifying transition needs, gaps in services and supports.
• Assist in locating housing, transport to appointments, and accessing supports for stabilization needs.
• Assist clients in identifying and using natural supports including family and friends.
• Practice a holistic and integrative approach to healthcare that includes physical, medical and emotional wellness.
• Be responsive to client requests, flexible and timely in providing services, creative in finding solutions, and dedicated to a person-first approach to care.
• Collaborate with individual's providers as needed within HIPAA guidelines.
• Remain engaged with individual after the initial ESP encounter and until client is stable and engaged in appropriate community supports. Consult with clinical supervisor prior to ending support services.
• Complete other assigned activities having to do with client care such as hospital searches, insurance verification, telephone triage, and various other Crisis duties.

Education

Bachelor's degree in a behavioral health discipline or related field

Job description

Clinical and Support Options, Inc. in Leominster, MA seeks a Relief CBHC ESP Case Manager to deliver direct case management within the Community Behavioral Health Clinic Emergency Services Program. You will coordinate crisis stabilization, follow-up and linkage to supports in the community for clients evaluated by the ESP.

Starting pay is $18.50/hour. A bachelor's in a behavioral health field, experience with adults with behavioral health challenges, and a valid driver's license are required.