Reliability Technician

Mars Petcare; Kansas City, Northern (MO, KY); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Mars Petcare is seeking a Reliability Technician for our Kansas City, MO facility. You will provide hands-on technical support on the production floor, build the team’s maintenance capabilities, troubleshoot equipment, and drive safety, quality, and efficiency.

This role emphasizes fault diagnosis, preventative maintenance using SAP, root-cause analysis, and mentoring colleagues to elevate technical standards while ensuring GMP compliance and safe operations.

Qualifications

• High school diploma or GED required.
• Maintenance experience or a formal technical education.
• Fundamental understanding of electrical, hydraulic, and mechanical systems.
• Strong problem-solving skills and ability to work rotating shifts.
• Ability to lift up to 50 lbs and work in various physical conditions.

Responsibilities

• Troubleshoot and repair electrical and mechanical issues on manufacturing equipment.
• Perform and document preventative maintenance, using SAP.
• Lead breakdown analysis and root-cause problem solving to cut losses.
• Coach and develop technicians to improve troubleshooting skills.
• Uphold plant safety and GMP requirements, including LOTO and confined space.

Skills

Troubleshooting

Preventative Maintenance

Root cause analysis

Coaching/Mentoring

Safety awareness

Education

High school diploma or GED

Technical education

Tools

SAP

Job description

Job Description: Reliability Technician

Location: North Kansas City, Mo

Company: Mars Petcare

Shift: Nights

Job Summary

Mars Petcare is seeking a Reliability Technician for our state-of-the‑art facility in Kansas City, Mo. In this role, you will provide hands‑on technical support and leadership on the production floor. You will be responsible for building the team’s maintenance capabilities, troubleshooting equipment, and driving operational targets for safety, quality, and efficiency. This is an opportunity to use your technical expertise to directly impact our success.

What You'll Do

• Troubleshoot & Repair: Diagnose and repair routine electrical and mechanical issues on manufacturing equipment, including hydraulic, pneumatic, and drive systems.
• Preventative Maintenance: Perform and document mechanical and electrical preventative maintenance using SAP, and proactively identify opportunities to improve equipment reliability.
• Drive Improvement: Lead breakdown analysis and root‑cause problem‑solving efforts to eliminate production losses. Help develop and execute continuous improvement standards (CIL, Centerline, etc.).
• Coach & Develop: Train and mentor other technicians to enhance their troubleshooting and repair skills, fostering a culture of technical excellence.
• Champion Safety: Uphold and promote all plant safety and GMP requirements, including Lockout/Tagout (LOTO) and Confined Space procedures.

What You'll Need

• High school diploma or GED.
• Previous maintenance experience or a formal technical education.
• Fundamental understanding of electrical, hydraulic, and mechanical systems and schematics.
• Strong problem‑solving skills and the ability to work rotating shifts.
• Ability to lift up to 50 lbs and work in various physical conditions (heat, cold, heights).

Preferred Qualifications

• A technical degree in industrial maintenance or a related field.
• 3-5 years of experience in a manufacturing or technical environment, especially with TPM (Total Productive Maintenance).
• Demonstrated experience in a role with a focus on safety and quality.

A Call to Veterans

Mars values the leadership, technical skills, and commitment to excellence that military veterans bring to our team. Your experience in mechanics, electronics, and operational discipline is highly transferable to this role. We strongly encourage you to apply.

About Mars, Incorporated

Mars is a family‑owned business with over a century of history, making diverse products and offering services for people and the pets people love. With almost $35 billion in sales, the company is a global business that produces some of the world’s best‑loved brands: M&M’s®, SNICKERS®, TWIX®, MILKY WAY®, DOVE®, PEDIGREE®, ROYAL CANIN®, WHISKAS®, EXTRA®, ORBIT®, 5™, SKITTLES®, UNCLE BEN’S®, MARS DRINKS and COCOAVIA®. Mars also provides veterinary health services that include BANFIELD® Pet Hospitals, Blue Pearl®, VCA® and Pet Partners™. Headquartered in McLean, VA, Mars operates in more than 80 countries. The Mars Five Principles – Quality, Responsibility, Mutuality, Efficiency and Freedom – inspire its more than 100,000 Associates to create value for all its partners and deliver growth they are proud of every day.

Qualifications

Courage; Plans and Aligns; Communicates Effectively; Drives Results; Manages Complexity; Ensures Accountability

Req ID

R168967