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An established industry player is seeking a dedicated performance improvement specialist to enhance healthcare outcomes. This fully remote role involves collaborating with leadership to drive quality, safety, and reliability initiatives across the organization. You will be responsible for identifying opportunities for innovation, standardizing workflows, and ensuring the integrity of performance improvement outcomes. The ideal candidate will possess a strong background in healthcare and project management, along with excellent analytical skills. Join a mission-driven team committed to delivering exceptional care and making a meaningful impact in the community.
Everyone who works with Mercy Health is united under one purpose: to help our patients be well in mind, body and spirit. This drive, along with our history of faith, is a powerful combination. It gives us a shared calling to work toward every day. Join our exceptional team and help us continue to provide the highest quality of health care possible to our communities.
POSITION SUMMARY
Accountability for system, market, and facility level clinical performance improvement initiatives. Works with system, market, and local leadership to deliver performance improvement expertise to advance success with Quality, Safety, and Reliability improvement opportunities.Works under the direction of the Director of Reliability to identify opportunities to implement improvement initiatives to advance system-wide care outcomes.Under the direction of the Director of Reliability, ensures that patient-centric, highly reliable care is delivered in a culture of safety.
This position is fully remote and must reside in the Continental US. The role can have up to 10% travel
ESSENTIAL JOB FUNCTIONS
JOB REQUIREMENTS
Licensing/Certification
Education
Work Experience
Working Conditions
Periods of high stress and fluctuating workloads may occur.
Long-distance or air travel as needed- not to exceed 10% travel.
May have periods of constant interruptions.
Required to car travel to off-site locations, occasionally in adverse weather conditions.
Prolonged periods of working alone.
Skills:
Ability to interpret and implement processes aligned with the Patient Safety and Quality Improvement
Skilled in synchronous and asynchronous learning and collaboration technology platforms (i.e., Zoom, Workday, etc.).
Proficiency with MS Office suite [Word, Excel, PowerPoint, Visio, Adobe Acrobat software]
Practical application of change management concepts
Ability to analyze large data sets and drive data driven decision making
Professional presence
Agility
Time management
Prioritization
Organized
Strategic thinker
Problem solving
Communication
Collaboration
Relationship building
Many of our opportunities reward* your hard work with:All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com