Reliability and Device Fleet Engineer

HushOne, Inc.; Kirkland (WA); Hybrid; USD 150,000 - 190,000; Full time

Benefits offered by this job

Stock options

Annual performance bonus

Health insurance

401(k) with company match

AI tokens

Gym membership

Referral program

Job summary

HushOne, Inc. is seeking a кад for building reliable, privacy-preserving distributed services and fleets. You will implement health checks, updates, rollback and monitoring, while separating device health from user content and enabling controlled access that can be authorized and revoked.

In the first 90 days, you will establish a pilot fleet dashboard, staged rollout process and three reproducible failure drills, ensuring incidents are contained and prevented from recurring.

Qualifications

• Experience operating distributed services or connected devices in production.
• Ability to select service objectives and explain why those were chosen.
• Ability to contain incidents and address root cause to remove the class of problem.
• Ability to debug a fleet using aggregate signals without accessing private data.

Responsibilities

• Build health checks, progressive updates, rollback, resource monitoring and incident runbooks.
• Separate device health from content and design privacy-preserving access controls.
• Develop a pilot fleet dashboard, staged rollout process and reproducible failure drills.

Job description

You keep personal agents useful after the first demonstration, which means making a fleet of household computers maintainable without treating people's private data as telemetry. That constraint is the interesting part: you have to operate what you cannot look inside.

The work:

Build health checks, progressive updates, rollback, resource monitoring and incident runbooks. Separate device health from content. Design support access that users can authorize for a limited purpose and revoke, and test recovery from power and network failures.

What good looks like:

In your first 90 days, establish a pilot fleet dashboard, staged rollout process and three reproducible failure drills.

Evidence we look for:

Bring experience operating distributed services or connected devices. Show how you choose service objectives, contain incidents and reduce repeated support burdens.

Required:

• You have operated distributed services or connected devices in production
• You choose service objectives deliberately and can explain why those and not others
• You contain incidents and then remove the class of problem rather than the instance
• You can debug a fleet with aggregate signals only, without reaching into private data

Nice to have:

• Consumer hardware fleets specifically
• Privacy-preserving telemetry or differential privacy
• You have reduced a support burden measurably

The exercise:

Plan an update rollout where a small number of devices boot successfully but fail to reopen their encrypted vaults.

How we work:

We work together in the office, five days a week, and you can be based at any of our garages: Kirkland Garage (Kirkland, WA); UAE Garage (Dubai, Dubai). We hire across the United States, India and the UAE. We are remote-friendly around family: if you need to work from home some days to look after the people you love, we arrange that with you one person at a time, and we encourage people to use it rather than tough it out.

Pay:

We publish what we pay. Indicative ranges by market and level are on our compensation page, and they are realistic going market rates rather than headline numbers. Wherever we hire we pay at least the local market rate, and for full-time roles our floor is a living wage, never the statutory minimum. Compensation is reviewed every year and on promotion.

Equity:

Every full-time teammate gets stock options. Four-year vesting with a one-year cliff, sized to role, level and impact, and confirmed in writing at offer. High performers earn refresh grants.

Bonus and commission:

An annual performance bonus tied to clear company and personal goals, indicatively 10 to 20 percent of base for non-sales roles. Customer-facing roles carry on-target earnings, typically a 50/50 split of base and variable, with uncapped commission and accelerators above quota.

Health and peace of mind:

Medical, dental and vision for you and your family, plus life and disability cover. We have chosen the highest plan tier available to us rather than the cheapest one that clears the bar, because the point of this is that you never have to think about it. The specific plan numbers are confirmed in your offer letter.

401(k) with company matching:

A 401(k) with a company match, so the years you spend here compound into something that is yours whatever happens next. The match formula is confirmed in your offer letter.

AI tokens:

A budget of AI tokens of your own, because a company that says you should own your AI cannot be the company that rations it. Use them on the work and on whatever you are curious about.

Gym, and the everyday things:

A gym membership, and a corporate benefits programme with its own app, where you redeem real discounts with a long list of retailers on the ordinary purchases of a life.

Family:

We are remote-friendly around your family, arranged one person at a time, and we would rather you took it than toughed it out.

Referrals:

Refer someone we hire full-time who stays a year and you get $1,000 plus $10,000 in referral stock-based equity, on top of your own package.