Release of Information Technician

Altru Health System; United States; On-site; USD 26,000 - 39,000; Full time

Benefits offered by this job

Health plan

401(k) retirement plan

Dental plan

Vision plan

Life and disability insurance

Education assistance

Paid time off (PTO)

Job summary

The Release of Information Technician at Altru Family Medicine Center, Grand Forks, ND, handles health information disclosure under HIPAA and legal standards. The role specializes in validating authorizations, interpreting legal documents, and managing complex medical record requests across multiple requestor types.

The position requires proficiency in English and a focus on regulatory requirements, data integrity, and secure handling of information.

Qualifications

• RHIT certification preferred.
• Experience in health information disclosure and HIPAA compliance is desirable.
• Strong attention to detail and data integrity in handling medical records.

Responsibilities

• Validates and processes release of information requests with HIPAA compliance.
• Interprets legal documents and assigns guardianship or parental rights flags as needed.
• Manages MyChart-based requests, ensuring proper authorizations and signatures.
• Analyzes court orders to determine appropriate record release actions.
• Retrieves documentation from paper and electronic records for specialized requests.
• Handles billing for medical record requests and coordinates chart orders across locations.
• Indexes requests for audit readiness and tracking.
• Supports compliance, privacy, and confidentiality standards in all release processes.

Education

RHIT certification (preferred)

Job description

Location: Altru Family Medicine Center 1380 S. Columbia Rd. Grand Forks, ND 58201

Pay Range: $18.82 - $28.23

Schedule: 40 hours per week, Monday through Friday from 8am - 5pm

Summary

The Release of Information Technician serves as a subject matter expert in health information disclosure, ensuring compliance with HIPAA and legal standards. Specializes in validating authorizations, interpreting legal documentation, and managing complex requests for medical records across multiple requestor types. The Technician provides guidance on regulatory requirements and maintains data integrity throughout the release of information process.

Essential Job Functions

• Validates and grants proxy access to MyChart following strict compliance protocols.
• Reviews and interprets legal documents to assign appropriate guardianship or parental rights flags.
• Assesses and processes incoming requests via MyChart, ensuring HIPAA-compliant authorizations and proper signatures.
• Analyzes court orders and determines appropriate record release actions.
• Identifies and retrieves required documentation from paper and electronic medical records for specialized requests.
• Manages billing for medical record requests and coordinate chart orders across multiple locations.
• Scans and indexes release of information requests for accurate tracking and audit readiness.
• Acts as a specialist for requests from healthcare facilities, insurance companies, attorneys, social security, schools, research organizations, social services, disability programs, workers’ compensation, audits, and personal inquiries.
• Provides expert-level support for compliance, privacy, and confidentiality standards in all release processes.
• Performs other duties as assigned or needed to meet the needs of the department/organization.

Certification

Registered Health Information Technician (RHIT) | American Health Information Management Association (AHIMA) | Preferred | HR Primary Sources

Language Requirements

This position requires proficiency in reading, writing, and speaking English to ensure effective communication in the workplace and with patients, families, and team members.

Physical Demands

• Sit: Continuously (67-100%)
• Stand: Rarely (1-4%)
• Walk: Occasionally (5-33%)
• Stoop/Bend: Occasionally (5-33%)
• Reach: Frequently (34-66%)
• Crawl: Not Applicable
• Squat/Crouch/Kneel: Rarely (1-4%)
• Twist: Occasionally (5-33%)
• Handle/Finger/Feel: Continuously (67-100%)
• See: Continuously (67-100%)
• Hear: Continuously (67-100%)

Weight Demands

• Lift -Floor to Waist Level: Sedentary (<10 pounds)
• Carry: Sedentary (<10 pounds)
• Push/Pull: Sedentary (<10 pounds)
• Slide/Transfer: Not Applicable

Working Conditions

• Indoor: Continuously (67-100%)
• Outdoor: Not Applicable
• Extreme Temperature: Not Applicable

Driving Requirement Definitions

• Professional Drivers: Persons who drive as their main responsibility OR transport passengers or hazardous materials.
• Frequent Drivers: Persons whose main responsibility is not driving, but drive daily or almost daily.
• Occasional Drivers: Persons who drive from once per month to as frequently as once per week.
• Infrequent Drivers: Persons who are generally not expected to drive.

Driving Requirement for this position

Infrequent Driver Reference ID: R8264

Company Culture

Making a real difference. For one another. To take the best care of our patients and community — including friends, family, and neighbors — we need people who are committed to growth, excellence, and one another.

At Altru, you’ll find a culture where support and teamwork are at the heart of what we do. You’ll have opportunities to advance your skills, work with the latest technologies, experience the fulfillment that comes from giving back, and take your career wherever you want it to go.

Altru offers a comprehensive benefits package to its full- and part-time employees.

• Excellent benefits include a health plan and 401(k) retirement plan.
• Other benefits include a dental plan, vision plan, life and disability insurance, education assistance, paid time off (PTO).

Altru provides reasonable accommodations to individuals with disabilities to increase opportunities and eliminate barriers to employment.

Altru is an Equal Opportunity Employer.

Altru participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.