Release of Information Specialist-Medical

Sturdy Health; Attleboro (MA); On-site; USD 25,000 - 37,000; Full time

Job summary

Sturdy Memorial Hospital in Attleboro, MA is seeking a Release of Information Specialist to coordinate PHI releases in accordance with HIPAA and applicable laws. You will prepare records for release and handle paper and electronic requests, ensuring privacy and accuracy.

Role includes processing requests, completing necessary certifications for court use, and supporting internal/external stakeholders with professional communication and timely service.

Qualifications

• Ability to prioritize all requests with attention to the nature of the request, while ensuring requisite documentation has been provided with appropriate authorization secured and all regulatory requirements and timeframes met
• Self-starter with ownership and ability to work independently
• Excellent administrative telephone skills
• Ability to clearly, accurately and professionally present and explain complex information
• Strong attention to detail and organizational skills
• Ability to multi-task and work in a fast-paced environment
• Admissions processing and release of information for internal/external requestors
• Outstanding oral and written communication with all stakeholders
• Proficiency in Microsoft Office and general office equipment
• Experience with HIPAA compliance and safeguarding patient records

Responsibilities

• Coordinate release of PHI for paper or electronic media per HIPAA and regulations
• Prepare correspondence and medical records for release of patient information
• Complete certifications and documents for court or legal purposes
• Process admissions processing and release of information requests for internal/external requestors
• Provide telephone coverage and respond to inquiries from patients, attorneys, and departments

Job description

Scheduled Weekly Hours: 40

The Release of Information Specialist is responsible for coordinating release of medical information of all requests for protected health information (PHI) in accordance with Federal (42 CFR Part 2), State and HIPAA rules and regulations. Customers requesting records include but are not limited to: Attorneys, Patient Financial Services, Disability Determination, Patients, Insurance Carriers, SMH departments and other healthcare providers. Prepares correspondence and medical records for the release of patient information ensuring HIPAA compliance and the patient's right to privacy, completes certifications and other documents for court and legal purposes. Responsibilities involve the disclosure of PHI through means of paper or electronic media.

Required Skills/Qualifications/Training/Experience

• Ability to prioritize all requests with attention to the nature of the request, while ensuring requisite documentation has been provided with appropriate authorization secured and all regulatory requirements and timeframes met
• Self-starter with a strong sense of ownership and the ability to work independently on assigned tasks as warranted and appropriate
• Excellent administrative telephone skills
• Ability to clearly, accurately and professionally present and explain complex information to patients, employees, and managers
• Strong attention to detail and organizational skills
• Ability to prioritize and plan work activities efficiently.
• Ability to multi-task, handle interruptions and work effectively in a fast-paced, professional environment.
• Admissions processing, release of information/verbal requests processing for internal and external requestors, including burning copies of records onto CDs, filing, retrieval and photocopying of records and telephone coverage for the department.
• Outstanding oral and written communication skills in working with all stakeholders, including providers, internal and external customers, peers and colleagues.
• Ability to operate general office equipment to include personal computer, CD burner, scanner, printer, telephone, fax and copy machine
• Proficiency in technology usage, including Microsoft office.
• Troubleshoot computer or system failures with IT to resolve downtime situations timely
• Ability to work under minimal supervision, while maintaining optimal quality and productivity of work
• Responsible for safeguarding patient records and ensuring compliance with HIPAA standards
• Preferred Skills/Qualifications/Training/Experience:
• One year or more of office/clerical/computer experience
• Minimum of 2 years' experience in an acute care hospital setting, Health Information Management Department, specific to the release of information.
• Experience in Meditech and Cerner a plus.

Educational Requirements

• Associates or Bachelor's Degree, with concentration in Health Sciences preferred.

License/Certification

• RHIT or RHIA preferred

Age Specific Criteria

Ability to effectively communicate to all age levels served within the scope of the position/assigned areas.

Ability to Meet Job Performance Expectations

Must have the ability to perform the essential functions of the position without posing a direct threat to the health and safety of themselves or other individuals in the workplace, with or without a reasonable accommodation.

Salary Range: $17.64-$26.58

Salary Range Details

The pay range displayed on each job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set, and education. This is not inclusive of the value Sturdy Health's benefits package (if applicable), which includes among other benefits, healthcare/dental/vision and retirement. For annual salaries this is based on full-time employment.

Sturdy Memorial Hospital is an equal employment opportunity employer. There is no discrimination because of race, color, creed, age, gender, sexual orientation, national origin, veteran status or disability.