Release Manager

Maximus; Jackson (MS); On-site; USD 100,000 - 150,000; Full time

Job summary

Maximus is seeking an experienced Release Manager to coordinate enterprise releases across multiple teams and domains. You will lead planning, dependency management, and governance, ensuring alignment with ITIL processes and SAFe practices. This role requires strong collaboration with Product Owners, Change, and Incident teams to maintain service stability and compliance.

You will drive PI planning, track risks with dashboards, and ensure documentation is audit-ready. A U.S.

Qualifications

• Bachelor’s degree or equivalent experience in IT/engineering/business.
• 8+ years in IT service management, release management, or SAFe delivery.
• Experience coordinating large multi-team releases and dependencies.

Responsibilities

• Coordinate, plan, and execute enterprise releases across teams and domains.
• Lead release planning, sequencing, and dependency management.
• Work with Change Manager to enforce agency processes and lifecycles.
• Facilitate PI planning with Product Owners for 3–6 month plans.
• Align release schedules with stakeholders and outages.
• Manage cross-team dependencies and resolve conflicts.
• Coordinate with incident management for continuity and DR readiness.
• Track progress using dashboards and SAFe/Agile metrics.
• Support Agile and SAFe practices across teams for improvements.
• Maintain release documentation and audit-ready artifacts.

Skills

Release Management

SAFe RTE

PI Planning

Agile / SAFe

ITIL

Stakeholder Mgmt

Education

Bachelor’s degree

Tools

ServiceNow

CMDB

Job description

Maximus is a trusted federal partner supporting mission‑critical programs across national security, defense, and public service delivery. Our work focuses on sustaining, operating, and improving essential government systems and services, with proven operational excellence, and a commitment to mission success for our customers.

Joining Maximus means becoming part of a collaborative, mission‑driven organization where teamwork, accountability, and professional growth are core to how we operate. We invest in our workforce through training, education, and career development, empowering professionals to deliver high‑impact solutions while contributing to outcomes that matter at a national scale.

This position is contingent upon contract award and position availability. Selected candidates will receive a contingent offer of employment, which will become final only upon successful contract award to Maximus, availability of the position, and receipt of authorization to proceed.

Ability to obtain and maintain a Public Trust is required. Active Public Trust and/or DHS Suitability is preferred. U.S. citizenship or U.S. national status required.

Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS124, T4, Band 7

Job-Specific Essential Duties and Responsibilities:

• Serve as the enterprise Release Manager, responsible for coordinating, planning, and executing releases across multiple teams, value streams, and technical domains.

• Lead release planning, sequencing, and dependency management across service areas, ensuring integration with configuration, change, and release management processes.

• Coordinate closely with the Configuration Change Manager to ensure all releases are governed and executed in accordance with agency-directed processes, system engineering lifecycle, and IT lifecycle standards.

• Facilitate Program Increment (PI) planning activities, working with Product Owners and cross-functional teams to manage 3-6 month delivery plans.

• Align release schedules with stakeholders, ensuring clear communication of release readiness, planned outages, and deployment windows.

• Coordinate cross-team dependencies and resolve conflicts to minimize operational impacts and maintain service stability and SLA performance.

• Synchronize release activities with incident management, operational support, and disaster recovery stakeholders to ensure continuity of operations and recovery readiness.

• Track release progress, risks, and performance metrics using dashboards, reporting tools, and Agile/SAFe methodologies (e.g., burn-up/down charts).

• Support integration of Agile and SAFe practices across teams, promoting transparency, efficiency, and continuous improvement in release execution.

• Ensure release documentation, artifacts, and reporting are accurate, complete, and audit-ready in alignment with ITSM and governance requirements.

Job-Specific Minimum Requirements:

• Ability to obtain and maintain a Public Trust is required. Active Public Trust and/or DHS Suitability is preferred. U.S. citizenship or U.S. national status required.

• Demonstrated experience serving as a Release Manager or Release Train Engineer (RTE) in enterprise IT environments.

• Proven experience coordinating large-scale, multi-team release planning and execution across complex technical environments.

• Strong knowledge of ITIL-based change and release management processes.

• Experience applying Agile and SAFe frameworks, including PI planning and cross-team coordination.

• Demonstrated ability to manage release dependencies, risks, and scheduling conflicts across multiple stakeholders.

• Experience supporting enterprise ITSM tools (e.g., ServiceNow) for release tracking and reporting.

• Ability to produce and maintain release documentation, metrics, and audit artifacts.

• Experience coordinating releases in environments requiring high availability and strict SLA adherence.

• Bachelor’s degree in Information Technology, Engineering, Business, or a related field (or equivalent experience).

• 8+ years of experience in IT service management, release management, or Agile program delivery roles.

Preferred Skills and Qualifications:

• Experience supporting federal government environments.

• Familiarity with system engineering lifecycle frameworks.

• Experience coordinating releases across multi-domain environments (network, cloud, applications, telecom).

• Strong understanding of CMDB integration with release and change processes.

• Experience using Agile metrics and reporting tools to track performance and delivery outcomes.

• Ability to lead cross-functional coordination efforts in large-scale enterprise environments.

• Strong communication and stakeholder engagement skills.

• Experience driving continuous improvement and Agile transformation initiatives.

• SAFe certification (e.g., SAFe RTE, SAFe Agilist, or equivalent).

• ITIL Foundation (or higher) preferred.

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Minimum Requirements

TCS124, T4, Band 7

#TSTECH

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Minimum Salary

$100,000

Maximum Salary

$150,000