Relativity Administrator with Security Clearance

CGS Federal (Contact Government Services); Chicago (IL); Hybrid; USD 70,000 - 150,000; Full time

Benefits offered by this job

Health, Dental, Vision

Life Insurance

401k

Flexible Spending Account (FSA)

Job summary

CGS Federal is seeking a Relativity Administrator to join our Technology Support team supporting a federal agency. This full-time hybrid role covers Chicago, IL, remote, and occasional Detroit, MI; you will manage Relativity deployments, assist with eDiscovery workflows, and collaborate with cross-functional legal and technical teams.

The ideal candidate has a strong eDiscovery background, security clearance, and experience with Relativity templates, SQL, and scripting.

Qualifications

• Bachelor's degree (or equivalent) with 7+ years in litigation, eDiscovery, or technical support.
• Excellent communication and interpersonal skills with both technical and business stakeholders.
• Ability to work in a fast-paced, agile work environment.
• Experience with Relativity eDiscovery platform and templates.

Responsibilities

• Support a government instance of Relativity, delivering customer-focused solutions.
• Process and produce collections, reviews, and productions using Relativity and related tools.
• Coordinate with cross-functional teams and manage client communications.
• Develop and document processes to improve delivery and quality control.

Skills

Excellent communication

Client service skills

Agile mindset

Team collaboration

Education

Bachelor's degree (or equivalent)

Tools

Relativity

SQL

Scripting

Office 365

Job description

Relativity Administrator Chicago, IL / Remote / Hybrid / Detroit, MI eDiscovery / Full Time Hybrid / Hybrid

Relativity Administrator Employment Type: Full-Time, Experienced Department: Technology Support CGS is seeking a Relativity Administrator to join our team supporting the legal organization within a large Federal agency. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.

Key Responsibilities

• As a Relativity Administrator Analyst, you will work among a high-performing and collaborative team in supporting a government instance of Relativity.
• This position requires a strong eDiscovery background, a solid understanding of eDiscovery methodologies, excellent client service skills, and experience in working with cross-functional technical and legal teams.
• Successful candidates must be solution and action-oriented, with the ability to communicate clearly and effectively to executive, business, technical, and client audiences.
• In addition, the ideal candidate needs to be able to establish an effective client service approach that will deliver on the goals and objectives of all assigned projects with limited supervision.
• Support a government instance of Relativity, providing excellent customer service and solutions to both internal and external stakeholders.
• Prepare, process, and deliver collections, review cases, and productions using Relativity, File Intelligence, and other eDiscovery tools.
• Assist in the scheduling of customer deliverables through the internal workflow system.
• Provide swift and accurate responses to day-to-day customer requests and support tickets in coordination with other duties.
• Leverage Relativity expertise to provide support and training related to case functionality, document review and tagging, database administration tasks, advanced troubleshooting, and consultation on workflow solutions.
• Consistently deliver well-articulated, balanced, and informed communications.
• Ensure quality and consistency of deliverables through set processes, procedures, and best practices established by the program and customer.
• Participate in the development of new processes and technology enhancements to promote efficiency.
• Establish, refine, and document processes and methodologies to enable successful delivery and quality control to meet program goals.
• Serve as a key stakeholder in the development of technical project documentation.
• Establish collaborative engaging relationships with co-workers and team members.
• Develop strong partnerships with clients and support Leidos team leaders in order to contribute to the delivery of stellar customer service.
• Assist management and customers in other client service tasks as needed.

Qualifications

• U.S. Citizen
• Ability to obtain a U.S. Government Public Trust security clearance (active clearance preferred)
• Bachelors (or equivalent) - Minimum of 7 (seven) years of litigation, eDiscovery, or technical support experience, with a focus on client solutions.
• Excellent communication, presentation, and interpersonal skills with both eDiscovery technical teams and non-technical business leaders.
• Ability to work in a fast-paced, agile work environment.
• Experience and familiarity with eDiscovery Services covering all realms of the eDiscovery Reference Model (EDRM).
• Must be able to work remotely.
• Prior work with SQL tables, scripting, and Relativity templates and applications.
• Proficiency in Microsoft applications.
• Relativity Certified Administrator or other certifications.
• Federal Agency issued security clearance.
• Comprehensive understanding of data management, Office 365, and Cloud environments.
• Ideally, you will also have:

Benefits

• Health, Dental, and Vision
• Life Insurance
• 401k
• Flexible Spending Account (Health, Dependent Care, and Commuter)
• Paid Time Off and Observance of State/Federal Holidays

Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

For more information about CGS please visit https://www.cgsfederal.com

Salary: $70,000 - $150,000 a year

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.