Relationship Marketing Coordinator

Station Casinos LLC.; Henderson, Northern (NV, KY); Hybrid; USD 38,000 - 60,000; Full time

Job summary

Station Casinos LLC is seeking a Relationship Marketing Coordinator for Green Valley Ranch Resort to drive incremental business via outbound calls and guest engagement. The role involves using the company database to contact targeted Guests, verify information, book reservations, promote loyalty, and set up future marketing opportunities.

Strong English communication is essential, and bilingual skills are a plus. Proficiency with a multi-line phone system and computer is required.

Qualifications

• Previous casino marketing or casino telemarketing preferred.
• Ability to speak and write English fluently, bi-lingual a plus.
• Ability to use a multi-line telephone and a computer.

Responsibilities

• Book incremental business via telephone and outbound contact methods.
• Utilize a company database to contact inactive/declining/un-hosted Guests per PD lead.
• Verify Guest information, book reservations, promote brand loyalty, and establish relationships for future marketing.
• Follow up with Guests regularly.

Skills

English fluency

Bi-lingual a plus

Telephone and computer use

Tools

Company database

Multi-line telephone system

Computer

Job description

Relationship Marketing Coordinator - GVR

• Green Valley Ranch Resort

Trending

Job Description

Description:

Perform responsibilities in accordance with all Company standards, policies, and procedures.Responsible for successfully booking incremental business through the systematic use of the telephone and approved outbound contact methods. Utilize a company database to strategically contact inactive, declining, un-hosted and specific segmentation of Guests approved by PD leader.Responsibilities include verifying and obtaining pertinent Guest information, booking appropriate reservations, promoting brand loyalty, establishing a relationship for future marketing endeavors, and regular follow up with Guests.

Qualifications:

Previous casino marketing or casino telemarketing preferred. Ability to speak and write English fluently, bi-lingual a plus. Ability to use a multi-line telephone and a computer.