Relationship Manager - Payments

Global Payments; City of Albany (NY); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical

Dental and vision care

EAP programs

Paid time off

Retirement and investment options

Charitable gift matching

Job summary

Global Payments is seeking an Outside Sales Executive to drive Genius and other payment solutions to small and mid-sized businesses across Albany, NY and surrounding areas. The role emphasizes field-based selling, demos, and building lasting merchant partnerships.

You will co-sell with branches, manage a strong pipeline, and deliver compelling in-person and virtual presentations to showcase operational and revenue benefits. Prior SaaS/fintech outside sales experience is highly valued.

Qualifications

• Proven success in B2B sales, preferably in SaaS, fintech, or merchant services (1+ year outside sales).
• Excellent communication, presentation, and negotiation skills.
• Comfortable in face-to-face and virtual selling and building client relationships.
• Willing to spend 75% of time in the field with a valid driver's license.

Responsibilities

• Drive sales for Genius and other Global Payments solutions to SMBs across restaurant, retail, and service industries.
• Co-sell alongside branches, run live demos, and close high-value merchant accounts.
• Maintain a consistent pipeline through field prospecting, digital outreach, and local networking.
• Deliver consultative, value-based presentations in-person and virtually to demonstrate benefits.
• Collaborate with District Manager to identify opportunities, set appointments, and close sales.
• Maintain accurate pipeline and activity tracking in Atlas and Salesforce.

Skills

B2B Outside Sales

SaaS experience

Fintech merchant services

Communication skills

Negotiation skills

Relationship building

Face-to-face selling

Virtual selling

Field sales

Drivers license

Tools

Salesforce

Atlas

Job description

Job Description

Make your mark at one of the biggest names in payments. We're looking for an Outside Sales Executives to maintain bank and credit union partnerships and bring modern POS + payments solutions (Genius) to business clients.

Ready to take your career Global?

What you'll own

• Drive sales for Genius and other Global Payments solutions to small and mid-sized businesses across restaurant, retail, and service industries.
• You’ll co-sell alongside branches, run live demos, and close high-value merchant accounts
• Own and manage a consistent pipeline through field prospecting, digital outreach,and local networking.
• Deliver consultative, value-based presentations both in-person and virtually to demonstrate how Genius helps businesses streamline payments, improve operations, and increase customer loyalty.
• Collaborate with your District Manager to identify new opportunities, set appointments, and close sales within a short cycle.
• Maintain accurate pipeline and activity tracking in Atlas and Salesforce, including call notes, follow-ups, and client communications.

What you'll bring

• This role is designed for reps who know how to work the branch, build influence with bankers, and convert referrals into long-term merchant relationships.
• Proven success in B2B sales, preferably in SaaS, fintech, or merchant services. (minimum of one year of B2C or B2B Outside Sales experience)
• Strong communication, presentation, and negotiation skills-comfortable building relationships and selling both face to face and virtually.
• High energy, self-motivated, results driven, with a competitive spirit and a team-oriented mind set
• Professional presence and genuine ability to connect with business owners and earn trust quickly.
• Comfortable spending 75% of the time in the field with a valid driver's license
• Must live within 2 hours of the job posting location.

It's a bonus if you have

• A proven ability to upsell and cross-sell existing merchants on new features, software add-ons, and hardware upgrades.
• Experience working with the restaurant or retail industries is a plus.
• Two full years of B2B Outside Sales experience.

About the team

Our inclusive and global team wins together every day. We're proud to have the best minds in the industry, who can learn from as your career grows. -its unmatched, Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

What makes a Globalpayer

Globalpayers think like a client, act like an owner, and win as one team. We're curious and innovative- always finding a better way to deliver impact. We empower each other to make decisions and it's our passion that drives excellence in everything we set out to do.

Does this sound like you? then you sound like a Globalpayer.

Compensation

Ready to grow your career and your paycheck? Here's the breakdown

• Annual On-Target Earnings (OTE): $120k-150 plus
• Monthly Commission
• Residual Income: Keep earning monthly from the accounts you build
• Base Salary pay is $40K - 60K
• Your total compensation will depend on your skills, performance, and territory.

Benefits

Global Payments offers a comprehensive benefits package to all of our team members,

• medical
• dental and vision care
• EAP programs
• paid time off
• recognition programs
• retirement and investment options
• charitable gift matching programs
• worldwide days of service

To learn more, review our Benefits page at: https://jobs.globalpayments.com/en/why-global-payments/benefits/

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EEOC Statement

Global Payments is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here.

If you are made a conditional offer of employment and will be working in the United States, you will be required to undergo a drug test. In developing this job description care was taken to include all competencies and requirements needed to successfully perform the position. Reasonable accommodations will be provided for individuals with qualified disabilities both during the hiring process, as well as to allow the individual to perform the essential functions of the job, if hired.

Washington Candidates: for information on the Fair Chance Act.