Relationship Manager

Corpay; Brentwood (TN); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Medical, Dental & Vision benefits

401k plan

Virtual fitness classes

Robust PTO

Employee discounts

Philanthropic support

Fun culture

Job summary

Corpay seeks a Relationship Manager I to oversee a portfolio of regional accounts focused on Prepaid products. You will maintain and grow profitability, secure cross-sell opportunities, and lead renewals while managing relationships at all levels within client organizations.

The role requires strategic thinking, strong communication, and a proactive, collaborative approach. Travel up to 40% is expected as client site visits and reviews are conducted.

Qualifications

• Bachelor’s degree or equivalent experience.
• 5+ years in client management or sales with complex accounts.
• FinTech/payment experience preferred.
• Strong communication and relationship-building skills.
• Willingness to travel up to 40%.

Responsibilities

• Retain portfolio base at 100% and cross-sell Corpay products.
• Maintain senior-level relationships within client organizations.
• Lead assessment of client needs and respond to RFPs as needed.
• Coordinate with internal teams to deliver high-quality service.
• Monitor client financial performance and renewal planning.
• Prepare and lead quarterly business reviews at client sites.
• Provide market feedback to management based on client insights.
• Maintain deep product knowledge and industry trends.
• Drive cross-functional collaboration to grow spend across programs.

Skills

Client management

Sales

Data analytics

Communication

Salesforce.com

Microsoft Office

Travel up to 40%

Education

Bachelor’s degree or equivalent experience

Tools

Salesforce.com

Microsoft Office

Job description

Job Introduction

The Relationship Manager – responsible for the overall management of a book of assigned accounts based in regional states, focused on our Corpay Prepaid products. The Relationship Manager is accountable for the maintenance, growth and increased profitability of existing business, the cross selling of new business, renewals and the strategic direction of assigned accounts.

How We Work

As a Relationship Manager I, Corpay will set you up for success by providing:

• Company-issued equipment
• Home office setup
• Formal, hands-on training

Main Responsibilities

• Strategic Consultative Advisor: retain portfolio base at 100% and secure cross sell of Corpay products and services
• Establish and maintain strong relationships with all levels and key personnel within the client’s companies; ensure Corpay has senior management contacts
• Demonstrate marketing and technical expertise through: Client assessment of approach, resources, and contacts as needed to complete RFP'sand ensure clients are satisfied with Corpay products and services
• Coordinate and influence superior customer service delivery by developing and maintaining strong intercompany relationships.
• Liaising with internal departments using superior communication skills to ensure the assigned client’s needs are satisfied by raising and resolving areas of concern and ensuring all are aware of changes within clients.
• Develop and monitor client financial performance including renewal planning, negotiation and profitability levels
• Preparation for, and lead Quarterly Business reviews, best practices, industry information and new business at client site visits
• Provide feedback to management on market trends as represented by our clients
• Maintain a high level of product knowledge as well as client’s industry
• Grow existing programs by understanding existing procedures and uncover where efficiencies can be made
• Create and maintain a collaborative team of internal & external stakeholders to drive customer spend (Account Management, Sales, Finance, Implementation, Project Management and IT teams)

Qualifications & Skills

• Prepaid / FinTech and payment experience strategically working directly with clients.
• Confident, self-motivated individual with 5+ client management or sales experience handling complex clients maintaining positive relationships
• Strategic thinker and ability to understand various client’s businesses, technology and financials
• Strong data analytics experience with data analysis; ability to diagnose, strategize growth of existing portfolio
• An excellent communicator with good presentation skills with proven track record of establishing & maintaining relationships at C level
• A team player with superior organization and multi-tasking skills that can define, structure and prioritize work and influence internal stakeholders and most of all, the desire to learn and succeed.
• Enjoys a fast-paced, entrepreneurial environment and processes strong negotiation skills
• Proficient with Microsoft Office Suite (Word, Excel, PowerPoint) and Salesforce.com
• Bachelor’s degree or equivalent experience
• Willingness to travel as required up to 40%

Benefits & Perks

• Medical, Dental & Vision benefits available the 1st month after hire
• Automatic enrollment into our 401k plan (subject to eligibility requirements)
• Virtual fitness classes offered company-wide
• Robust PTO offerings include major holidays, vacation, sick, personal, and volunteer time
• Employee discounts with major providers (wireless, gym, car rental, etc.)
• Philanthropic support with both local and national organizations
• Fun culture with company-wide contests and prizes